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Lux Living Australia
partners with Ajust

Lux Living Australia
Complaints

The best way to resolve complaints with
Lux Living Australia

Get heard by
Lux Living Australia

Live
Join our campaign

Have a complaint? Click below to resolve your issue with
Lux Living Australia

Have a complaint? Click below to resolve your issue with
Lux Living Australia

Ajust is putting pressuring on
Lux Living Australia
to listen to its customers and give them fair outcomes.
It only takes 2 minutes to get started
Quick Solutions
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COMPLAINTS SENT THROUGH AJUST

Live Campaign

Consumers who are asking

Lux Living Australia

To Listen

Live Campaign
Do you manage complaints for
Lux Living Australia
?
No Live Complaints
Do you have a complaint related to this issue?
We can help you get heard.
Resolve with Ajust

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
No Live Complaints
Do you have a complaint related to this issue?
We can help you get heard.
Resolve with Ajust

how to raise a complaint with

Lux Living Australia

The best way to resolve an issue with 

Lux Living Australia

Quick Solutions
Prepared by
Lux Living Australia
WE SUGGEST

How to complain to

Lux Living Australia

01
02
03
04
Fair and Free
Use Ajust to raise a complaint directly with
Lux Living Australia
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Lux Living Australia
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
get heard, get a resolution

Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

Others are resolving complaints with Ajust

Get a resolution for your complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

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