I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracey
Verified
Kmart
partners with Ajust
Kmart Complaints
The best way to resolve complaints with Kmart
Kmart Australia is an Australian retailer with over 230 stores nationwide. The company is committed to providing customers with a great shopping experience.
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Have a complaint? Click below to resolve your issue with Kmart
Have a complaint? Click below to resolve your issue with Kmart
Ajust is putting pressuring on
Kmart
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Receipt not provided
Unresolved
Sent
21/7/2024
Receipt not provided
Tracey
•
July 21, 2024
Feeling disrespected, uneventful day
Outcome Sought
Apology
Compensation
Other
Heating element malfunctioning
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Terry
Heating element malfunctioning
Terry
•
Caused inconvenience
Outcome Sought
Apology
Compensation
Other
Inability to return item
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Margaret
Inability to return item
Margaret
•
Significant inconvenience for customer
Outcome Sought
Apology
Compensation
Other
Adhesive caused burns
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lisa
Adhesive caused burns
Lisa
•
Sore skin, missed event, emotional distress
Outcome Sought
Apology
Compensation
Other
Exchange refusal for wrong size
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Neil
Exchange refusal for wrong size
Neil
•
Frustration and disappointment
Outcome Sought
Apology
Compensation
Other
Poor customer service experience
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Natalie
Poor customer service experience
Natalie
•
Left in tears, felt dismissed
Outcome Sought
Apology
Compensation
Other
Incorrect parcel received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mary
Incorrect parcel received
Mary
•
Gifts for grandchildren delayed
Outcome Sought
Apology
Compensation
Other
Zipper broke
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Frances
Zipper broke
Frances
•
Suitcase is now unusable
Outcome Sought
Apology
Compensation
Other
Refund not processed
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sarah
Refund not processed
Sarah
•
Significant inconvenience and frustration
Outcome Sought
Apology
Compensation
Other
Poor customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tamarra
Poor customer service
Tamarra
•
Left without making purchases
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Kmart
To Listen
Live Campaign
Do you manage complaints for
Kmart
?
Receipt not provided
Unresolved
Sent
21/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracey
Tracey
•
July 21, 2024
Customer purchased items at kmart, didn't receive receipt, manager refused refund without receipt, offered store credit for next day, left feeling disrespected and unheard.
Heating element malfunctioning
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Terry
Terry
•
Customer requests a replacement for a malfunctioning dishwasher still under warranty.
Inability to return item
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Margaret
Margaret
•
Customer dissatisfied with return policy, seeks refund and better staff training.
Adhesive caused burns
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lisa
Lisa
•
Customer suffered burns from a product, requests compensation and product removal to prevent future harm.
Exchange refusal for wrong size
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Neil
Neil
•
Customer dissatisfied with refusal to exchange a quilt cover set for the correct size.
Poor customer service experience
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Natalie
Natalie
•
Customer dissatisfied with staff assistance and manager's rudeness during a purchase attempt.
Incorrect parcel received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mary
Mary
•
Customer received incorrect items instead of their order, causing disappointment for gifts intended for grandchildren.
Zipper broke
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Frances
Frances
•
Customer's suitcase zipper broke after one use; requests a replacement due to inconvenience.
Refund not processed
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sarah
Sarah
•
Customer complains about delayed refund for damaged items and requests immediate action and confirmation.
Poor customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tamarra
Tamarra
•
Customer dissatisfied with staff behavior, left without purchases, seeks apology and action to improve service.
The best way to resolve an issue with
Kmart
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Kmart
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Kmart
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Kmart
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
Common issues related to
Kmart
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
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We take the effort out of making a complaint. It's fast, fair and free for consumers.
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