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My complaint was closed by Ajust.
—
Martina
Kmart Complaints
The fastest way to resolve your Kmart complaint
Kmart Australia is an Australian retailer with over 230 stores nationwide. The company is committed to providing customers with a great shopping experience.
COMPLAINTS WE'VE TAKEN CARE OF
Non-delivery of order
Closed
5/2/2025
Sent
30/1/2025
Non-delivery of order
Martina
•
January 30, 2025
Inconvenience for Christmas gift
Outcome Sought
Apology
Compensation
Other
Delayed order delivery
Closed
29/1/2025
Sent
23/1/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Judy
Delayed order delivery
Judy
•
January 23, 2025
Inconvenience and frustration
Outcome Sought
Apology
Compensation
Other
Staff member's unprofessional behavior
Closed
10/2/2025
Sent
23/1/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Claire
Staff member's unprofessional behavior
Claire
•
January 23, 2025
Felt disrespected and undervalued
Outcome Sought
Apology
Compensation
Other
Missing item in delivery
Closed
24/1/2025
Sent
19/1/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Hayley
Missing item in delivery
Hayley
•
January 19, 2025
Disrupted plans and storage solution
Outcome Sought
Apology
Compensation
Other
Store cleanliness
Closed
24/1/2025
Sent
5/1/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Karen
Store cleanliness
Karen
•
January 5, 2025
Embarrassment during guest visit
Outcome Sought
Apology
Compensation
Other
Receipt not provided
Unresolved
Sent
21/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracey
Receipt not provided
Tracey
•
July 21, 2024
Feeling disrespected, uneventful day
Outcome Sought
Apology
Compensation
Other
Rude staff behavior
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sharon
Rude staff behavior
Sharon
•
Embarrassment and humiliation
Outcome Sought
Apology
Compensation
Other
Store cleanliness
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rose
Store cleanliness
Rose
•
Unpleasant shopping experience
Outcome Sought
Apology
Compensation
Other
Lack of seating
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tom
Lack of seating
Tom
•
Inconvenience for older customers
Outcome Sought
Apology
Compensation
Other
Unpleasant customer hygiene
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bernadette
Unpleasant customer hygiene
Bernadette
•
Left feeling uncomfortable, abandoned shopping
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
Kmart
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Kmart
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Kmart
We handle everything for you, results guaranteed.
How to contact
Kmart
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common problems with
Kmart
and how to resolve them
Coming soon!
Be heard, get results
Hassle-free resolutions
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Share your experience
Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.
Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.
Receive your resolution
The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
People resolving complaints with Ajust
Get a guaranteed risk-free resolution for your issue
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Kmart
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