I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bernard
Verified
Kmart
partners with Ajust
Kmart Complaints
The best way to resolve complaints with Kmart
Kmart Australia is an Australian retailer with over 230 stores nationwide. The company is committed to providing customers with a great shopping experience.
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Have a complaint? Click below to resolve your issue with Kmart
Have a complaint? Click below to resolve your issue with Kmart
Ajust is putting pressuring on
Kmart
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Didn't work
Unresolved
Sent
22/7/2024
Didn't work
Bernard
•
July 22, 2024
Outcome Sought
Apology
Compensation
Other
Receipt not provided
Unresolved
Sent
21/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracey
Receipt not provided
Tracey
•
July 21, 2024
Feeling disrespected, uneventful day
Outcome Sought
Apology
Compensation
Other
Retail
Incomplete order pickup
Closed
17/7/2024
Sent
16/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Melanie
Incomplete order pickup
Melanie
•
July 16, 2024
Customer unable to collect full order
Outcome Sought
Apology
Compensation
Other
Retail
Phone not answered
Closed
18/7/2024
Sent
15/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michelle
Phone not answered
Michelle
•
July 15, 2024
Unable to pick up click and collect
Outcome Sought
Apology
Compensation
Other
Failed to stand hot oil
Closed
21/7/2024
Sent
13/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gi
Failed to stand hot oil
Gi
•
July 13, 2024
Disappointed
Outcome Sought
Apology
Compensation
Other
Out of stock
Unresolved
Sent
13/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sophie
Out of stock
Sophie
•
July 13, 2024
Inconvenience, wasted time
Outcome Sought
Apology
Compensation
Other
Coin for trolley
Unresolved
Sent
13/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mandy
Coin for trolley
Mandy
•
July 13, 2024
Inconvenience of not returning coin
Outcome Sought
Apology
Compensation
Other
Retail
Forced to use
Closed
18/7/2024
Sent
12/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dee
Forced to use
Dee
•
July 12, 2024
Feeling harassed
Outcome Sought
Apology
Compensation
Other
Unreliable and poor customer service
Unresolved
Sent
12/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leanne
Unreliable and poor customer service
Leanne
•
July 12, 2024
Decreased reliability, decrease in purchasing
Outcome Sought
Apology
Compensation
Other
Sold out items
Closed
20/7/2024
Sent
12/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anne
Sold out items
Anne
•
July 12, 2024
Very disappointed
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Kmart
To Listen
Live Campaign
Do you manage complaints for
Kmart
?
Didn't work
Unresolved
Sent
22/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bernard
Bernard
•
July 22, 2024
Customer wasted 30 minutes due to non-functional photo machine at bundaberg store.
Receipt not provided
Unresolved
Sent
21/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracey
Tracey
•
July 21, 2024
Customer purchased items at kmart, didn't receive receipt, manager refused refund without receipt, offered store credit for next day, left feeling disrespected and unheard.
Retail
Incomplete order pickup
Closed
17/7/2024
Sent
16/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Melanie
Melanie
•
July 16, 2024
Customer ordered 10 items from kmart, only received 2. live chat redirected to kodak, still no resolution. unable to physically go to store.
Retail
Phone not answered
Closed
18/7/2024
Sent
15/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michelle
Michelle
•
July 15, 2024
Customer complaint about kmart toowong store not answering phones, seeking resolution and staff training.
Failed to stand hot oil
Closed
21/7/2024
Sent
13/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gi
Gi
•
July 13, 2024
Customer purchased cooking utensils from kmart that melted when exposed to hot oil, seeking to provide feedback
Out of stock
Unresolved
Sent
13/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sophie
Sophie
•
July 13, 2024
Customer frustrated with inaccurate stock information, wasted time driving to multiple stores, and inability to reach staff by phone.
Coin for trolley
Unresolved
Sent
13/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mandy
Mandy
•
July 13, 2024
Customer complained about lack of trolleys at kmart burwood nsw, had to seek help to return coin for trolley.
Retail
Forced to use
Closed
18/7/2024
Sent
12/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dee
Dee
•
July 12, 2024
Customer upset about being forced to use self-serve at kmart, wants to be served by staff instead of doing job themselves.
Unreliable and poor customer service
Unresolved
Sent
12/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leanne
Leanne
•
July 12, 2024
Customer unhappy with couriersplease service, seeking no refund for missing parcels, suggests returning to australia post for better accountability and customer service.
Sold out items
Closed
20/7/2024
Sent
12/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anne
Anne
•
July 12, 2024
Customer is requesting a total refund from kmart for a clearance order due to items being sold out and only cheap items left.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Retail
Incomplete order pickup
Closed
17/7/2024
Sent
16/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Melanie
Incomplete order pickup
Melanie
•
July 16, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Retail
Phone not answered
Closed
18/7/2024
Sent
15/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michelle
Phone not answered
Michelle
•
July 15, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Failed to stand hot oil
Closed
21/7/2024
Sent
13/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gi
Failed to stand hot oil
Gi
•
July 13, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Retail
Forced to use
Closed
18/7/2024
Sent
12/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dee
Forced to use
Dee
•
July 12, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Sold out items
Closed
20/7/2024
Sent
12/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anne
Sold out items
Anne
•
July 12, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Retail
Rude customer service
Closed
16/7/2024
Sent
8/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Liz
Rude customer service
Liz
•
July 8, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Kmart
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Kmart
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Kmart
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Kmart
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Kmart
In person
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Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Kmart
Coming soon!
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
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Kmart
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