I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracey
Verified
Kmart
partners with Ajust
Kmart Complaints
The best way to resolve complaints with Kmart
Kmart Australia is an Australian retailer with over 230 stores nationwide. The company is committed to providing customers with a great shopping experience.
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Have a complaint? Click below to resolve your issue with Kmart
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Kmart
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Receipt not provided
Unresolved
Sent
21/7/2024
Receipt not provided
Tracey
•
July 21, 2024
Feeling disrespected, uneventful day
Outcome Sought
Apology
Compensation
Other
Extra charge for color change
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kris
Extra charge for color change
Kris
•
Frustration over unfair pricing
Outcome Sought
Apology
Compensation
Other
Incorrect pricing at checkout
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Judie
Incorrect pricing at checkout
Judie
•
Felt humiliated and frustrated
Outcome Sought
Apology
Compensation
Other
No phone answers
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Donna
No phone answers
Donna
•
Wasted time driving to stores
Outcome Sought
Apology
Compensation
Other
Missing paints in box
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dana
Missing paints in box
Dana
•
Child disappointed
Outcome Sought
Apology
Compensation
Other
Manager's humiliating behavior
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mark
Manager's humiliating behavior
Mark
•
Partner attempted suicide after incident
Outcome Sought
Apology
Compensation
Other
Stock availability issue
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Brenda
Stock availability issue
Brenda
•
Frustration and wasted time
Outcome Sought
Apology
Compensation
Other
Rude staff behavior
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Daniel
Rude staff behavior
Daniel
•
Poor service experience
Outcome Sought
Apology
Compensation
Other
Manager refused injury claim
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tim
Manager refused injury claim
Tim
•
Injured worker not compensated
Outcome Sought
Apology
Compensation
Other
Rude customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tania
Rude customer service
Tania
•
Ruined my whole day
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Kmart
To Listen
Live Campaign
Do you manage complaints for
Kmart
?
Receipt not provided
Unresolved
Sent
21/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracey
Tracey
•
July 21, 2024
Customer purchased items at kmart, didn't receive receipt, manager refused refund without receipt, offered store credit for next day, left feeling disrespected and unheard.
Extra charge for color change
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kris
Kris
•
Customer complains about being charged $15 extra for a color change at Kmart, seeking a refund and an apology.
Incorrect pricing at checkout
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Judie
Judie
•
Customer frustrated over incorrect pricing and poor service at Kmart, feeling humiliated and ignored after seeking resolution for a pricing discrepancy.
No phone answers
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Donna
Donna
•
Customer frustrated by lack of phone support and inaccurate stock information, resulting in wasted time and effort visiting multiple Kmart locations.
Missing paints in box
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dana
Dana
•
Customer seeks refund and apology for missing paints in a purchased kit, causing disappointment for their child.
Manager's humiliating behavior
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mark
Mark
•
Customer complains about manager's humiliating treatment of partner, leading to severe emotional distress and potential legal action.
Stock availability issue
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Brenda
Brenda
•
Customer frustrated with service desk at Kmart for not checking stock properly, leading to a delay in finding a rug.
Rude staff behavior
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Daniel
Daniel
•
Customer experienced rude service at Kmart, seeking an apology for the lack of assistance and poor attitude from staff.
Manager refused injury claim
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tim
Tim
•
Customer complains about Kmart manager's handling of a workplace injury, seeking an apology and proper medical follow-up for the injured worker.
Rude customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tania
Tania
•
Customer experienced rude service at Kmart Victoria Point, leading to a decision not to return due to lack of respect and poor customer service.
The best way to resolve an issue with
Kmart
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Kmart
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Kmart
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Kmart
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Kmart
In person
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Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Kmart
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
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