I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
SHARYN
Verified
Dan Murphy's
partners with Ajust
Dan Murphy's Complaints
The best way to resolve complaints with Dan Murphy's
Dan Murphy's is a popular Australian liquor retailer offering a wide range of alcoholic beverages, including beer, wine, and spirits. With numerous locations across the country, customers can conveniently shop in-store or online. The store provides a variety of options to suit different tastes and budgets.
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Have a complaint? Click below to resolve your issue with Dan Murphy's
Ajust is putting pressuring on
Dan Murphy's
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Retail
Wrong vintage delivered
Unresolved
Sent
20/5/2024
Wrong vintage delivered
SHARYN
•
May 20, 2024
Received wrong product
Outcome Sought
Apology
Compensation
Other
Other
Denied service due to license
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Liam
Denied service due to license
Liam
•
Embarrassed and discriminated against
Outcome Sought
Apology
Compensation
Other
Delivery delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Felicity
Delivery delay
Felicity
•
Inconvenience and quality concerns
Outcome Sought
Apology
Compensation
Other
Staff inappropriate comment
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Claudine
Staff inappropriate comment
Claudine
•
Distress and discomfort
Outcome Sought
Apology
Compensation
Other
Age identification requirement
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Greg
Age identification requirement
Greg
•
Negative experience and trust undermined
Outcome Sought
Apology
Compensation
Other
Cashier unable to process
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Andrew
Cashier unable to process
Andrew
•
Frustration and wasted time
Outcome Sought
Apology
Compensation
Other
Delayed delivery of order
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Maree
Delayed delivery of order
Maree
•
Significant inconvenience caused
Outcome Sought
Apology
Compensation
Other
Delivery delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Diane
Delivery delay
Diane
•
Significant inconvenience and stress
Outcome Sought
Apology
Compensation
Other
Blocked account
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
VIncenzio
Blocked account
VIncenzio
•
Unable to complete important order
Outcome Sought
Apology
Compensation
Other
Employee made inappropriate comments
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jessy
Employee made inappropriate comments
Jessy
•
Felt judged and embarrassed
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Dan Murphy's
To Listen
Live Campaign
Do you manage complaints for
Dan Murphy's
?
Retail
Wrong vintage delivered
Unresolved
Sent
20/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
SHARYN
SHARYN
•
May 20, 2024
Customer received wrong vintage of wine from dan murphy's, requesting replacement at their expense.
Other
Denied service due to license
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Liam
Liam
•
Customer's son was denied service at dan murphy's due to an incorrect claim about his license being out of date, seeking an apology.
Delivery delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Felicity
Felicity
•
Customer dissatisfied with delayed delivery and requests prompt resolution and service review.
Staff inappropriate comment
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Claudine
Claudine
•
Customer complains about inappropriate staff behavior and requests training to prevent future incidents.
Age identification requirement
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Greg
Greg
•
Customer dissatisfied with age ID policy for deliveries; requests an apology and policy reconsideration.
Cashier unable to process
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Andrew
Andrew
•
Customer frustrated with gift card processing issue and lack of assistance at the store.
Delayed delivery of order
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Maree
Maree
•
Customer frustrated with delayed delivery and lack of communication regarding order.
Delivery delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Diane
Diane
•
Customer complains about delayed delivery causing inconvenience and requests expedited delivery or compensation.
Blocked account
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
VIncenzio
VIncenzio
•
Customer's account is blocked, preventing order completion while overseas; requests account unlock.
Employee made inappropriate comments
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jessy
Jessy
•
Customer felt judged by staff regarding her children's behavior, requesting staff training and an apology.
The best way to resolve an issue with
Dan Murphy's
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Dan Murphy's
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Dan Murphy's
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Dan Murphy's
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Dan Murphy's
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Dan Murphy's
Coming soon!
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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