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My complaint was closed by Ajust.
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Gay
Dan Murphy's Complaints
The fastest way to resolve your Dan Murphy's complaint
Dan Murphy's is a popular Australian liquor retailer offering a wide range of alcoholic beverages, including beer, wine, and spirits. With numerous locations across the country, customers can conveniently shop in-store or online. The store provides a variety of options to suit different tastes and budgets.
COMPLAINTS WE'VE TAKEN CARE OF
ID validation questioned
Closed
18/2/2025
Sent
8/2/2025
ID validation questioned
Gay
•
February 8, 2025
Felt upset and embarrassed
Outcome Sought
Apology
Compensation
Other
Overcharge on purchase
Closed
15/2/2025
Sent
1/2/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jayantha
Overcharge on purchase
Jayantha
•
February 1, 2025
Frustrated and undervalued
Outcome Sought
Apology
Compensation
Other
Poor customer service
Closed
12/1/2025
Sent
9/1/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Marj
Poor customer service
Marj
•
January 9, 2025
Disheartened and reluctant to return
Outcome Sought
Apology
Compensation
Other
Purchase restriction
Closed
13/1/2025
Sent
7/1/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gerard
Purchase restriction
Gerard
•
January 7, 2025
Confusion and inconvenience
Outcome Sought
Apology
Compensation
Other
Incomplete delivery of order
Closed
13/1/2025
Sent
6/1/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lyn
Incomplete delivery of order
Lyn
•
January 6, 2025
Frustration and loss of business
Outcome Sought
Apology
Compensation
Other
Incorrect pricing displayed
Closed
6/1/2025
Sent
30/12/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Peter
Incorrect pricing displayed
Peter
•
December 30, 2024
Frustration due to vision issues
Outcome Sought
Apology
Compensation
Other
Retail
Wrong vintage delivered
Unresolved
Sent
20/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
SHARYN
Wrong vintage delivered
SHARYN
•
May 20, 2024
Received wrong product
Outcome Sought
Apology
Compensation
Other
Login issues
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nigel
Login issues
Nigel
•
Loss of access to account
Outcome Sought
Apology
Compensation
Other
Employee asked to leave
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Amanda
Employee asked to leave
Amanda
•
Feeling humiliated and traumatized
Outcome Sought
Apology
Compensation
Other
Misleading price information
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Donald
Misleading price information
Donald
•
Caused confusion and frustration
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
Dan Murphy's
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Dan Murphy's
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Dan Murphy's
We handle everything for you, results guaranteed.
How to contact
Dan Murphy's
Post
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Online
https://www.danmurphys.com.au/help/help-centre/categories/360000138395-Connect-with-Dan-Murphy's
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Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common problems with
Dan Murphy's
and how to resolve them
Coming soon!
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Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.
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The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
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Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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