I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jamey
Verified
Supercheap Auto
partners with Ajust
Supercheap Auto Complaints
The best way to resolve complaints with Supercheap Auto
Supercheap Auto is a leading Australian retailer offering a wide range of automotive parts, accessories, and tools. With numerous stores nationwide, customers can find products for various vehicle makes and models. The company aims to provide affordable options for car enthusiasts and DIY mechanics.
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Have a complaint? Click below to resolve your issue with Supercheap Auto
Have a complaint? Click below to resolve your issue with Supercheap Auto
Ajust is putting pressuring on
Supercheap Auto
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Retail
Payment not admitted
Unresolved
Sent
19/6/2024
Payment not admitted
Jamey
•
June 19, 2024
Inconvenience, financial loss
Outcome Sought
Apology
Compensation
Other
Retail
Incorrect service provided
Unresolved
Sent
16/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Richard
Incorrect service provided
Richard
•
June 16, 2024
Wasted money, hurt back
Outcome Sought
Apology
Compensation
Other
Retail
Rude treatment by manager
Unresolved
Sent
14/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Noela
Rude treatment by manager
Noela
•
June 14, 2024
Feeling treated rudely, overcharged
Outcome Sought
Apology
Compensation
Other
Retail
Missing front pads
Unresolved
Sent
7/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Timothy
Missing front pads
Timothy
•
June 7, 2024
Car un-drivable for 2 weeks
Outcome Sought
Apology
Compensation
Other
Item not in stock
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stephen
Item not in stock
Stephen
•
Inconvenience and additional costs
Outcome Sought
Apology
Compensation
Other
Store not opened on time
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mark
Store not opened on time
Mark
•
Disruption to schedule
Outcome Sought
Apology
Compensation
Other
Installation legality
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leslie
Installation legality
Leslie
•
Frustration and confusion
Outcome Sought
Apology
Compensation
Other
Rude customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Phillip
Rude customer service
Phillip
•
Unable to complete car repairs
Outcome Sought
Apology
Compensation
Other
Lack of staff assistance
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Frederick
Lack of staff assistance
Frederick
•
Dissatisfaction with customer service
Outcome Sought
Apology
Compensation
Other
Faulty battery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Amber
Faulty battery
Amber
•
Inconvenience and safety concern
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Supercheap Auto
To Listen
Live Campaign
Do you manage complaints for
Supercheap Auto
?
Retail
Payment not admitted
Unresolved
Sent
19/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jamey
Jamey
•
June 19, 2024
Customer seeking refund and apology from supercheap auto for failure to provide goods after payment, despite multiple attempts to contact.
Retail
Incorrect service provided
Unresolved
Sent
16/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Richard
Richard
•
June 16, 2024
Customer paid for fitting parts at supercheap auto, but staff were inexperienced and unable to complete the job correctly, resulting in wasted money and injury.
Retail
Rude treatment by manager
Unresolved
Sent
14/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Noela
Noela
•
June 14, 2024
Customer received rude treatment from manager at supercheap auto store, incorrect pricing issue, seeking apology and resolution.
Retail
Missing front pads
Unresolved
Sent
7/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Timothy
Timothy
•
June 7, 2024
Customer ordered brake pads, only received rear pads after 10 working days. supercheap auto unable to provide tracking or timeline for front pads.
Item not in stock
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stephen
Stephen
•
Customer dissatisfied with click and collect order; item not in stock despite confirmation, seeks discounts for inconvenience.
Store not opened on time
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mark
Mark
•
Customer dissatisfied with store opening hours and seeks a discount and staff accountability.
Installation legality
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leslie
Leslie
•
Customer frustrated about purchasing illegal LED globes and seeks clarification and guidance on safe usage.
Rude customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Phillip
Phillip
•
Customer experienced rude service and seeks improvement in customer service.
Lack of staff assistance
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Frederick
Frederick
•
Customer dissatisfied with staff assistance and requests better training for employees.
Faulty battery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Amber
Amber
•
Customer dissatisfied with faulty battery, seeks replacement and an apology for poor service.
The best way to resolve an issue with
Supercheap Auto
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Supercheap Auto
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Supercheap Auto
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Supercheap Auto
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Supercheap Auto
Phone
Details missing. Help fill in the gaps.
Post
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Online
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In person
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Complaint Policy
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Common issues related to
Supercheap Auto
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
Supercheap Auto
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
