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Supercheap Auto
partners with Ajust

Supercheap Auto
Complaints

The best way to resolve complaints with
Supercheap Auto

Supercheap Auto is a leading Australian retailer offering a wide range of automotive parts, accessories, and tools. With numerous stores nationwide, customers can find products for various vehicle makes and models. The company aims to provide affordable options for car enthusiasts and DIY mechanics.

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Supercheap Auto

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Supercheap Auto

Have a complaint? Click below to resolve your issue with
Supercheap Auto

Ajust is putting pressuring on
Supercheap Auto
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Retail

Payment not admitted

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jamey
Payment not admitted

Jamey

June 19, 2024

Inconvenience, financial loss

Outcome Sought

Apology

Compensation

Other

Retail

Incorrect service provided

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Richard
Incorrect service provided

Richard

June 16, 2024

Wasted money, hurt back

Outcome Sought

Apology

Compensation

Other

Retail

Rude treatment by manager

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Noela
Rude treatment by manager

Noela

June 14, 2024

Feeling treated rudely, overcharged

Outcome Sought

Apology

Compensation

Other

Retail

Missing front pads

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Timothy
Missing front pads

Timothy

June 7, 2024

Car un-drivable for 2 weeks

Outcome Sought

Apology

Compensation

Other

Retail

Rude customer service

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Michelle
Rude customer service

Michelle

June 5, 2024

Feeling shocked and disappointed

Outcome Sought

Apology

Compensation

Other

Retail

Speeding and noise

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Phillip Michael
Speeding and noise

Phillip Michael

June 3, 2024

Negative image, stopped patronizing

Outcome Sought

Apology

Compensation

Other

Retail

Delayed order

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jodie
Delayed order

Jodie

June 3, 2024

Inconvenience and frustration

Outcome Sought

Apology

Compensation

Other

Retail

Parking lights not fixed

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Stewart
Parking lights not fixed

Stewart

May 26, 2024

Damaged car, lost pins

Outcome Sought

Apology

Compensation

Other

Retail

Wrong battery received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Colin
Wrong battery received

Colin

Inconvenience and frustration

Outcome Sought

Apology

Compensation

Other

Retail

Late delivery

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Brent
Late delivery

Brent

Inconvenience, no car use

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Supercheap Auto

To Listen

Live Campaign
Do you manage complaints for
Supercheap Auto
?
Retail

Payment not admitted

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jamey

Jamey

June 19, 2024

Customer seeking refund and apology from supercheap auto for failure to provide goods after payment, despite multiple attempts to contact.
Retail

Incorrect service provided

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Richard

Richard

June 16, 2024

Customer paid for fitting parts at supercheap auto, but staff were inexperienced and unable to complete the job correctly, resulting in wasted money and injury.
Retail

Rude treatment by manager

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Noela

Noela

June 14, 2024

Customer received rude treatment from manager at supercheap auto store, incorrect pricing issue, seeking apology and resolution.
Retail

Missing front pads

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Timothy

Timothy

June 7, 2024

Customer ordered brake pads, only received rear pads after 10 working days. supercheap auto unable to provide tracking or timeline for front pads.
Retail

Rude customer service

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Michelle

Michelle

June 5, 2024

Customer unhappy with store manager's lack of professionalism and customer care at supercheap auto in murray bridge.
Retail

Speeding and noise

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Phillip Michael

Phillip Michael

June 3, 2024

Complaint about speeding and noise from supercheap auto staff member's vehicle, seeking resolution and expressing concern about company image.
Retail

Delayed order

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jodie

Jodie

June 3, 2024

Customer upset with lack of communication from supercheap auto regarding unavailable part ordered for son's 18th birthday.
Retail

Parking lights not fixed

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Stewart

Stewart

May 26, 2024

Customer seeking apology from supercheap auto for damaging car while attempting to fix parking lights, ultimately unable to complete the job.
Retail

Wrong battery received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Colin

Colin

Customer received wrong and faulty battery from supercheap auto, had to change it themselves, and will no longer shop at the ballarat location.
Retail

Late delivery

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Brent

Brent

Customer upset with supercheap auto for late delivery, lack of communication, and unresolved issue with online order causing inconvenience with car registration.

COMPLAINTS RESOLVED THROUGH AJUST

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how to raise a complaint with

Supercheap Auto

The best way to resolve an issue with 

Supercheap Auto

Quick Solutions
Prepared by
Supercheap Auto
WE SUGGEST

Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.

When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.

How to complain to

Supercheap Auto

Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.

01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Supercheap Auto
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Supercheap Auto
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
get heard, get a resolution

Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

Others are resolving complaints with Ajust

Get a resolution for your complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

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