I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Vivienne
Verified
Myer
partners with Ajust
Myer Complaints
The best way to resolve complaints with Myer
Myer is a well-known Australian department store chain that offers a wide range of products including clothing, accessories, homewares, and electronics. Customers have occasionally expressed concerns about customer service, pricing, and product availability. However, Myer continues to be a popular choice for shoppers seeking a diverse selection of items in one convenient location.
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Have a complaint? Click below to resolve your issue with Myer
Have a complaint? Click below to resolve your issue with Myer
Ajust is putting pressuring on
Myer
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Security tag on item
Unresolved
Sent
Security tag on item
Vivienne
•
Wasted time and embarrassment
Outcome Sought
Apology
Compensation
Other
Website not functioning properly
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Cheryl
Website not functioning properly
Cheryl
•
Unable to select product options
Outcome Sought
Apology
Compensation
Other
Missing delivery item
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lina
Missing delivery item
Lina
•
Frustration due to incomplete order
Outcome Sought
Apology
Compensation
Other
Wrong delivery address
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Linda
Wrong delivery address
Linda
•
Parcel delivered to wrong address
Outcome Sought
Apology
Compensation
Other
Unable to exchange clearance items
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helen
Unable to exchange clearance items
Helen
•
Lost $153 with unusable items
Outcome Sought
Apology
Compensation
Other
Did not receive free gift
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Linda
Did not receive free gift
Linda
•
Customer feels misled and frustrated
Outcome Sought
Apology
Compensation
Other
Empty parcel
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aanchal
Empty parcel
Aanchal
•
Did not receive product
Outcome Sought
Apology
Compensation
Other
Refund request
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Manal
Refund request
Manal
•
Unable to get assistance
Outcome Sought
Apology
Compensation
Other
Item not in stock
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Denise
Item not in stock
Denise
•
Inconvenience of multiple store visits
Outcome Sought
Apology
Compensation
Other
Order not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Susan
Order not received
Susan
•
Stuck with incomplete order
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Myer
To Listen
Live Campaign
Do you manage complaints for
Myer
?
Security tag on item
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Vivienne
Vivienne
•
Customer experienced embarrassment and wasted time due to a security tag on a gifted item, seeking an apology and compensation from Myer.
Website not functioning properly
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Cheryl
Cheryl
•
Customer complains about non-functional website for Booragoon and Perth, affecting size, brand, and color selection.
Missing delivery item
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lina
Lina
•
Customer is frustrated about receiving only one of two ordered items and lacks a tracking number for the missing order.
Wrong delivery address
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Linda
Linda
•
Customer complains about wrong delivery address and Myer's inability to redirect order after dispatch.
Unable to exchange clearance items
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helen
Helen
•
Customer seeks $153 refund and an apology after being unable to exchange clearance items that did not fit.
Did not receive free gift
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Linda
Linda
•
Customer dissatisfied with changed Clinique gift policy, feels misled after spending $72, requests removal from email list.
Empty parcel
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aanchal
Aanchal
•
Customer received an empty parcel instead of the ordered perfume.
Refund request
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Manal
Manal
•
Customer requests a full refund and apology for defective sunglasses, citing unhelpful staff during multiple visits to the Geelong store.
Item not in stock
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Denise
Denise
•
Customer frustrated with Myer's inadequate stock information and collection process, requiring multiple store visits and lacking effective customer service solutions.
Order not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Susan
Susan
•
Customer seeks refund or missing item after incomplete Myer order; no resolution despite multiple calls and ongoing delays.
The best way to resolve an issue with
Myer
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Myer
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Myer
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Myer
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Myer
Phone
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Post
Details missing. Help fill in the gaps.
Online
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In person
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Complaint Policy
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Common issues related to
Myer
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
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Myer
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
