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Myer

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Myer

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Myer
to listen to its customers and give them fair outcomes.
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Myer
Complaints

The fastest way to resolve your
Myer
 complaint

Myer is a well-known Australian department store chain that offers a wide range of products including clothing, accessories, homewares, and electronics. Customers have occasionally expressed concerns about customer service, pricing, and product availability. However, Myer continues to be a popular choice for shoppers seeking a diverse selection of items in one convenient location.

Instantly file a complaint and resolve your issue with
Myer

Your answer is 2 mins away!
Fix Problem Now
Ajust handles it for you
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80% success
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½ the effort
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30x faster
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2x better results

COMPLAINTS WE'VE TAKEN CARE OF

No order update

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
ALPHONSE
No order update

ALPHONSE

January 30, 2025

Uncertainty about order status

Outcome Sought

Apology

Compensation

Other

Incorrect delivery address

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Gul
Incorrect delivery address

Gul

January 5, 2025

Concern over delivery delays

Outcome Sought

Apology

Compensation

Other

Login difficulties

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Helen
Login difficulties

Helen

December 28, 2024

Time-consuming and frustrating

Outcome Sought

Apology

Compensation

Other

Staff member's rude behavior

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Olive
Staff member's rude behavior

Olive

Uncomfortable shopping experience

Outcome Sought

Apology

Compensation

Other

Missing glass in set

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Erin
Missing glass in set

Erin

Disrupted plans for event

Outcome Sought

Apology

Compensation

Other

Difficulty contacting department

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
John
Difficulty contacting department

John

Significant inconvenience and delay

Outcome Sought

Apology

Compensation

Other

Technical difficulties placing order

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Blaire
Technical difficulties placing order

Blaire

Concern about items going out of stock

Outcome Sought

Apology

Compensation

Other

Undelivered orders and refund

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sally
Undelivered orders and refund

Sally

Frustration and inconvenience

Outcome Sought

Apology

Compensation

Other

Missing order

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jennifer
Missing order

Jennifer

Inconvenience and dissatisfaction

Outcome Sought

Apology

Compensation

Other

Product unavailable after purchase

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Angela
Product unavailable after purchase

Angela

Lost sale period, delayed refund

Outcome Sought

Apology

Compensation

Other

how to file a complaint with

Myer

The best way to resolve an issue with

Myer

WE SUGGEST

Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.

When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.

How to complain to

Myer

Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.

01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Myer
We handle everything for you, results guaranteed.
How to contact
Myer
Phone
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Post
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Online
https://www.myer.com.au/content/contact-us
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In person
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Email
Available for Ajust members.
Complaint Policy
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Be heard, get results

Hassle-free resolutions

Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.

How Ajust works, user shares their story

Share your experience

Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Launch your case

We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Receive your resolution

The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

People resolving complaints with Ajust

Get a guaranteed risk-free resolution for your issue

We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.

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