I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Therese
Verified
Myer
partners with Ajust
Myer Complaints
The best way to resolve complaints with Myer
Myer is a well-known Australian department store chain that offers a wide range of products including clothing, accessories, homewares, and electronics. Customers have occasionally expressed concerns about customer service, pricing, and product availability. However, Myer continues to be a popular choice for shoppers seeking a diverse selection of items in one convenient location.
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Have a complaint? Click below to resolve your issue with Myer
Have a complaint? Click below to resolve your issue with Myer
Ajust is putting pressuring on
Myer
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Rude sales assistant
Unresolved
Sent
11/7/2024
Rude sales assistant
Therese
•
July 11, 2024
Feeling disrespected and ignored
Outcome Sought
Apology
Compensation
Other
Retail
Incorrect size sent
Closed
19/7/2024
Sent
4/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sandra
Incorrect size sent
Sandra
•
July 4, 2024
Had to return items multiple times
Outcome Sought
Apology
Compensation
Other
Retail
Lack of floor staff
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Yolanda
Lack of floor staff
Yolanda
•
Customer couldn't get assistance
Outcome Sought
Apology
Compensation
Other
Retail
Communication breakdown
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Christine
Communication breakdown
Christine
•
Customer inconvenience, frustration
Outcome Sought
Apology
Compensation
Other
Unacceptable treatment by staff
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mahima
Unacceptable treatment by staff
Mahima
•
Feel deeply disrespected and harassed
Outcome Sought
Apology
Compensation
Other
No refund or exchange
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rowena
No refund or exchange
Rowena
•
Unable to return item
Outcome Sought
Apology
Compensation
Other
Incorrect size sent
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lee-Ann
Incorrect size sent
Lee-Ann
•
Received incorrect product
Outcome Sought
Apology
Compensation
Other
Security tag on item
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Vivienne
Security tag on item
Vivienne
•
Wasted time and embarrassment
Outcome Sought
Apology
Compensation
Other
Website not functioning properly
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Cheryl
Website not functioning properly
Cheryl
•
Unable to select product options
Outcome Sought
Apology
Compensation
Other
Missing delivery item
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lina
Missing delivery item
Lina
•
Frustration due to incomplete order
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Myer
To Listen
Live Campaign
Do you manage complaints for
Myer
?
Rude sales assistant
Unresolved
Sent
11/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Therese
Therese
•
July 11, 2024
Customer seeking apology for rude sales assistant at myer northland, victoria. incident occurred on july 11th, 2024 around 6:30pm.
Retail
Incorrect size sent
Closed
19/7/2024
Sent
4/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sandra
Sandra
•
July 4, 2024
Customer seeking refund from myer for receiving incorrect size in bonds dressing gown, returned items with tracking number but no refund or response received.
Retail
Lack of floor staff
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Yolanda
Yolanda
•
Customer upset at lack of floor staff at myer miranda, leading to poor customer service and potential loss of business. disappointed in company's priorities.
Retail
Communication breakdown
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Christine
Christine
•
Customer complaint about myer ballarat management not addressing customer issues, bullying staff, and lacking communication. request for better customer service and staff treatment.
Unacceptable treatment by staff
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mahima
Mahima
•
Customer seeks monetary compensation and apology for disrespectful treatment by staff at myer store.
No refund or exchange
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rowena
Rowena
•
Customer purchased clearance item at myer, unable to return due to policy. requesting apology and clearer signage for future customers.
Incorrect size sent
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lee-Ann
Lee-Ann
•
Customer received incorrect size shoes from myer, website description was misleading. seeking apology and resolution.
Security tag on item
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Vivienne
Vivienne
•
Customer experienced embarrassment and wasted time due to a security tag on a gifted item, seeking an apology and compensation from Myer.
Website not functioning properly
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Cheryl
Cheryl
•
Customer complains about non-functional website for Booragoon and Perth, affecting size, brand, and color selection.
Missing delivery item
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lina
Lina
•
Customer is frustrated about receiving only one of two ordered items and lacks a tracking number for the missing order.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Retail
Incorrect size sent
Closed
19/7/2024
Sent
4/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sandra
Incorrect size sent
Sandra
•
July 4, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Myer
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Myer
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Myer
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Myer
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Myer
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Myer
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
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Myer
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