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My complaint was closed by Ajust.
—
Thelma
Aldi Complaints
The fastest way to resolve your Aldi complaint
Aldi is a global discount supermarket chain that operates in numerous countries. Known for its no-frills approach to retail, Aldi offers a limited selection of products and emphasises cost savings through efficient store layouts and minimal advertising. Customers can find a range of groceries, household items, and limited-time special buys at competitive prices.
COMPLAINTS WE'VE TAKEN CARE OF
Rude store manager
Closed
15/1/2025
Sent
9/1/2025
Rude store manager
Thelma
•
January 9, 2025
Disappointment and offense felt
Outcome Sought
Apology
Compensation
Other
Retail
Number reinstatement
Closed
23/7/2024
Sent
15/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Brett
Number reinstatement
Brett
•
July 15, 2024
Unable to recover number
Outcome Sought
Apology
Compensation
Other
Retail
Poor service
Unresolved
Sent
3/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joe
Poor service
Joe
•
July 3, 2024
Dissatisfied customer
Outcome Sought
Apology
Compensation
Other
Retail
Sourcing aldi sausages
Unresolved
Sent
20/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Peter
Sourcing aldi sausages
Peter
•
May 20, 2024
Difficulty in sourcing products
Outcome Sought
Apology
Compensation
Other
Retail
Product availability
Closed
24/5/2024
Sent
15/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Meg
Product availability
Meg
•
May 15, 2024
Customer unable to purchase desired item
Outcome Sought
Apology
Compensation
Other
Retail
Removed disinfectant trolley wipes
Closed
Sent
14/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
DIANN
Removed disinfectant trolley wipes
DIANN
•
April 14, 2024
Health and wellbeing concerns
Outcome Sought
Apology
Compensation
Other
Other
Employee behavior
Unresolved
Sent
8/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Penina
Employee behavior
Penina
•
April 8, 2024
Needless upset, distressing for dogs
Outcome Sought
Apology
Compensation
Other
Retail
Customer service
Unresolved
Sent
5/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Customer service
John
•
April 5, 2024
Feeling unsafe and disrespected
Outcome Sought
Apology
Compensation
Other
Other
No weigh scales
Unresolved
Sent
22/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joe
No weigh scales
Joe
•
January 22, 2024
Unable to weigh items
Outcome Sought
Apology
Compensation
Other
Cracked lid causing spill
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Line
Cracked lid causing spill
Line
•
Damage to trousers, socks, shoes
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
Aldi
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Aldi
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Aldi
We handle everything for you, results guaranteed.
How to contact
Aldi
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Email
Available for Ajust members.
Complaint Policy
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Common problems with
Aldi
and how to resolve them
Coming soon!
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Share your experience
Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.
Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.
Receive your resolution
The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
People resolving complaints with Ajust
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Aldi
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