I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Brett
Verified
Aldi
partners with Ajust
Aldi Complaints
The best way to resolve complaints with Aldi
Aldi is a global discount supermarket chain that operates in numerous countries. Known for its no-frills approach to retail, Aldi offers a limited selection of products and emphasises cost savings through efficient store layouts and minimal advertising. Customers can find a range of groceries, household items, and limited-time special buys at competitive prices.
Get heard by Aldi
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Have a complaint? Click below to resolve your issue with Aldi
Have a complaint? Click below to resolve your issue with Aldi
Ajust is putting pressuring on
Aldi
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Retail
Number reinstatement
Closed
23/7/2024
Sent
15/7/2024
Number reinstatement
Brett
•
July 15, 2024
Unable to recover number
Outcome Sought
Apology
Compensation
Other
Retail
Poor service
Unresolved
Sent
3/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joe
Poor service
Joe
•
July 3, 2024
Dissatisfied customer
Outcome Sought
Apology
Compensation
Other
Retail
Sourcing aldi sausages
Unresolved
Sent
20/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Peter
Sourcing aldi sausages
Peter
•
May 20, 2024
Difficulty in sourcing products
Outcome Sought
Apology
Compensation
Other
Retail
Product availability
Closed
24/5/2024
Sent
15/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Meg
Product availability
Meg
•
May 15, 2024
Customer unable to purchase desired item
Outcome Sought
Apology
Compensation
Other
Retail
Removed disinfectant trolley wipes
Closed
Sent
14/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
DIANN
Removed disinfectant trolley wipes
DIANN
•
April 14, 2024
Health and wellbeing concerns
Outcome Sought
Apology
Compensation
Other
Other
Employee behavior
Unresolved
Sent
8/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Penina
Employee behavior
Penina
•
April 8, 2024
Needless upset, distressing for dogs
Outcome Sought
Apology
Compensation
Other
Retail
Customer service
Unresolved
Sent
5/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Customer service
John
•
April 5, 2024
Feeling unsafe and disrespected
Outcome Sought
Apology
Compensation
Other
Other
No weigh scales
Unresolved
Sent
22/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joe
No weigh scales
Joe
•
January 22, 2024
Unable to weigh items
Outcome Sought
Apology
Compensation
Other
Other
Closed
Sent
14/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Barrie
Barrie
•
January 14, 2024
Outcome Sought
Apology
Compensation
Other
Other
Ideology war against common sense
Unresolved
Sent
13/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tina
Ideology war against common sense
Tina
•
January 13, 2024
Absoluut disregard for me as Australian.
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Aldi
To Listen
Live Campaign
Do you manage complaints for
Aldi
?
Retail
Number reinstatement
Closed
23/7/2024
Sent
15/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Brett
Brett
•
July 15, 2024
Customer seeks reinstatement of phone number 0407 725 852 from aldi, but is informed it cannot be recovered after 10+ months of expiration.
Retail
Poor service
Unresolved
Sent
3/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joe
Joe
•
July 3, 2024
Customer seeking resolution and apology from aldi for decline in service quality at preston location compared to nearby stores.
Retail
Sourcing aldi sausages
Unresolved
Sent
20/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Peter
Peter
•
May 20, 2024
Difficulty sourcing aldi sausages for community events despite placing orders in advance, impacting quality and convenience for burpengary men's shed.
Retail
Product availability
Closed
24/5/2024
Sent
15/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Meg
Meg
•
May 15, 2024
Customer upset about missing out on advertised product at aldi due to inaccurate stock checker and immediate sell-out by other customers.
Retail
Removed disinfectant trolley wipes
Closed
Sent
14/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
DIANN
DIANN
•
April 14, 2024
Customer is upset that aldi has removed disinfectant wipes from stores, questioning their regard for customer health during high covid and rsv rates.
Other
Employee behavior
Unresolved
Sent
8/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Penina
Penina
•
April 8, 2024
Customer complains about aldi employee creating unnecessary drama and distress over dogs in car, seeking resolution and employee termination.
Retail
Customer service
Unresolved
Sent
5/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
John
•
April 5, 2024
Customer experienced disrespectful behavior, refusal to accept cash, threats of police involvement, and harassment at aldi. requesting apology and termination of the employee.
Other
No weigh scales
Unresolved
Sent
22/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joe
Joe
•
January 22, 2024
Customer wants weigh scales in aldi stores for better shopping experience.
Other
Closed
Sent
14/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Barrie
Barrie
•
January 14, 2024
Customer is complaining about the mention of australian politics and requests to stay away from australia day topic.
Other
Ideology war against common sense
Unresolved
Sent
13/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tina
Tina
•
January 13, 2024
Customer is complaining about aldi's decision to not sell australia day merchandise and is requesting it to be brought back.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Retail
Number reinstatement
Closed
23/7/2024
Sent
15/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Brett
Number reinstatement
Brett
•
July 15, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Retail
Product availability
Closed
24/5/2024
Sent
15/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Meg
Product availability
Meg
•
May 15, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Retail
Removed disinfectant trolley wipes
Closed
Sent
14/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
DIANN
Removed disinfectant trolley wipes
DIANN
•
April 14, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Closed
Sent
14/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Barrie
Barrie
•
January 14, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Aldi
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Aldi
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Aldi
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Aldi
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Aldi
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
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Common issues related to
Aldi
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
Aldi
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
