I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dan
Verified
Woolworths
partners with Ajust
Woolworths Complaints
The best way to resolve complaints with Woolworths
Woolworths is a leading Australian retailer, providing groceries, fresh produce and household items to their customers. According to their website they have a focus on fresh food and help their customers spend less.
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Have a complaint? Click below to resolve your issue with Woolworths
Have a complaint? Click below to resolve your issue with Woolworths
Ajust is putting pressuring on
Woolworths
to listen to its customers and give them fair outcomes.
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Quick Solutions
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Order cancellation without notice
Unresolved
Sent
Order cancellation without notice
Dan
•
Inconvenience and disrupted plans
Outcome Sought
Apology
Compensation
Other
Connectivity and product quality
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Neil
Connectivity and product quality
Neil
•
Inconvenience and concern about product
Outcome Sought
Apology
Compensation
Other
Poor quality
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Geraldine
Poor quality
Geraldine
•
Disappointment and dietary concern
Outcome Sought
Apology
Compensation
Other
Missing groceries
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Manjula
Missing groceries
Manjula
•
Financial strain and inconvenience
Outcome Sought
Apology
Compensation
Other
Staff mocking disability
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
Staff mocking disability
David
•
Creates uncomfortable environment
Outcome Sought
Apology
Compensation
Other
Quality issue with product
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
Quality issue with product
David
•
Disrupted plans for special occasion
Outcome Sought
Apology
Compensation
Other
Overcharge
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gerard
Overcharge
Gerard
•
Affected my budget for the week
Outcome Sought
Apology
Compensation
Other
Rude delivery driver and damaged items
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kate
Rude delivery driver and damaged items
Kate
•
Inconvenience and financial loss
Outcome Sought
Apology
Compensation
Other
Price increase
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Peter
Price increase
Peter
•
Affected budget and purchasing decision
Outcome Sought
Apology
Compensation
Other
Harassment by staff member
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
James
Harassment by staff member
James
•
Feeling unsafe and uncomfortable
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Woolworths
To Listen
Live Campaign
Do you manage complaints for
Woolworths
?
Order cancellation without notice
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dan
Dan
•
Customer disappointed by order cancellation without notice, requesting $100 compensation.
Connectivity and product quality
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Neil
Neil
•
Customer frustrated with connectivity issues and quality concerns about BBQ sausages.
Poor quality
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Geraldine
Geraldine
•
Customer dissatisfied with gluten free chicken sausages quality and pack size change.
Missing groceries
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Manjula
Manjula
•
Customer reports missing groceries and requests compensation and assistance regarding security concerns.
Staff mocking disability
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
David
•
Customer complains about staff mocking disabilities, requesting action to ensure professionalism and respect.
Quality issue with product
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
David
•
Customer received mouldy pies, causing disappointment and inconvenience during a special occasion.
Overcharge
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gerard
Gerard
•
Customer was overcharged for a pencil set and requests a refund.
Rude delivery driver and damaged items
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kate
Kate
•
Customer dissatisfied with rude delivery driver and damaged groceries, seeking refund or replacement.
Price increase
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Peter
Peter
•
Customer complains about sudden price increase of Woolworths Soy Milk affecting budget.
Harassment by staff member
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
James
James
•
Customer experienced harassment from staff and requests action to prevent future incidents.
The best way to resolve an issue with
Woolworths
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Woolworths
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Woolworths
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Woolworths
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
Common issues related to
Woolworths
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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Woolworths
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