I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Chelsea
Verified
Woolworths
partners with Ajust
Woolworths Complaints
The best way to resolve complaints with Woolworths
Woolworths is a leading Australian retailer, providing groceries, fresh produce and household items to their customers. According to their website they have a focus on fresh food and help their customers spend less.
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Have a complaint? Click below to resolve your issue with Woolworths
Have a complaint? Click below to resolve your issue with Woolworths
Ajust is putting pressuring on
Woolworths
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Delivery withdrawn by driver
Unresolved
Sent
Delivery withdrawn by driver
Chelsea
•
Husband left without food
Outcome Sought
Apology
Compensation
Other
Unacceptable hygiene standards
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Elizabeth
Unacceptable hygiene standards
Elizabeth
•
Risk of foodborne illness
Outcome Sought
Apology
Compensation
Other
Staff hygiene issue
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ann-Louise
Staff hygiene issue
Ann-Louise
•
Unpleasant smell on shopping bags
Outcome Sought
Apology
Compensation
Other
Leaking milk containers
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Greg
Leaking milk containers
Greg
•
Milk wasted and inconvenience
Outcome Sought
Apology
Compensation
Other
Quality of meat
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michael
Quality of meat
Michael
•
Customer dissatisfied with product
Outcome Sought
Apology
Compensation
Other
Excessive plastics
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Shirley
Excessive plastics
Shirley
•
Disappointment over environmental impact
Outcome Sought
Apology
Compensation
Other
Broken biscuits in packets
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Noel
Broken biscuits in packets
Noel
•
Disappointment and dissatisfaction
Outcome Sought
Apology
Compensation
Other
Incorrect delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Luisa
Incorrect delivery
Luisa
•
Received wrong items
Outcome Sought
Apology
Compensation
Other
Hard to reach
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Brian
Hard to reach
Brian
•
Difficult for elderly customers
Outcome Sought
Apology
Compensation
Other
Changed size and taste
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
GREG
Changed size and taste
GREG
•
Disappointment with new flavor
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Woolworths
To Listen
Live Campaign
Do you manage complaints for
Woolworths
?
Delivery withdrawn by driver
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Chelsea
Chelsea
•
Customer complains about delivery driver refusing ID, leaving husband without food, and lack of support from Woolworths during a stressful situation.
Unacceptable hygiene standards
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Elizabeth
Elizabeth
•
Complaint about poor hygiene and food safety at Woolworths, requesting an apology and a food safety audit.
Staff hygiene issue
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ann-Louise
Ann-Louise
•
Customer complained about a smelly staff member at Woolworths, affecting their shopping experience and requiring them to wash their bags.
Leaking milk containers
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Greg
Greg
•
Customer Greg Corbett complains about leaking milk purchased from Woolworths and requests a resolution.
Quality of meat
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michael
Michael
•
Customer complains about poor quality of lamb leg and seeks reimbursement.
Excessive plastics
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Shirley
Shirley
•
Customer complains about excessive plastic in meat packaging and suggests alternatives like butcher's paper and cardboard to reduce environmental impact.
Broken biscuits in packets
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Noel
Noel
•
Customer received broken biscuits and seeks an apology from Woolworths, expressing disappointment and emphasizing the importance of value for money.
Incorrect delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Luisa
Luisa
•
Customer seeks $108.28 refund and apology after only receiving a bag of sweet potato chips from Woolworths online order.
Hard to reach
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Brian
Brian
•
Elderly customers find men's incontinence pads hard to reach on the bottom shelf; raising them one shelf would help significantly.
Changed size and taste
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
GREG
GREG
•
Customer complains about the change in size and taste of honey flavored sausages, requesting the return of the original product.
The best way to resolve an issue with
Woolworths
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Woolworths
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Woolworths
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Woolworths
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Woolworths
Post
Details missing. Help fill in the gaps.
Online
https://www.woolworths.com.au/shop/discover/about-us/contact-us
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In person
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Complaint Policy
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Common issues related to
Woolworths
Coming soon!
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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