I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sue
Verified
Woolworths
partners with Ajust
Woolworths Complaints
The best way to resolve complaints with Woolworths
Woolworths is a leading Australian retailer, providing groceries, fresh produce and household items to their customers. According to their website they have a focus on fresh food and help their customers spend less.
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Have a complaint? Click below to resolve your issue with Woolworths
Have a complaint? Click below to resolve your issue with Woolworths
Ajust is putting pressuring on
Woolworths
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Retail
Poor customer service
Unresolved
Sent
17/7/2024
Poor customer service
Sue
•
July 17, 2024
Feeling like a nuisance
Outcome Sought
Apology
Compensation
Other
Missing petfood item
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Allan
Missing petfood item
Allan
•
Item not delivered
Outcome Sought
Apology
Compensation
Other
Rotten carrots
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
June
Rotten carrots
June
•
Stopped buying carrots
Outcome Sought
Apology
Compensation
Other
Rotten meat
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Arlene
Rotten meat
Arlene
•
Dogs refused to eat
Outcome Sought
Apology
Compensation
Other
Rude manager and missing order
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aaron
Rude manager and missing order
Aaron
•
Family went to bed hungry, no refund or groceries provided
Outcome Sought
Apology
Compensation
Other
Incorrect pricing charged
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Martin
Incorrect pricing charged
Martin
•
Feeling deceived and overcharged
Outcome Sought
Apology
Compensation
Other
Double debit on account
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Yvonne
Double debit on account
Yvonne
•
Money deducted again after refund
Outcome Sought
Apology
Compensation
Other
Inadequate first aid supplies
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
Inadequate first aid supplies
David
•
Injury not properly treated
Outcome Sought
Apology
Compensation
Other
Card rejected for payment
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
MARY
Card rejected for payment
MARY
•
Embarrassment and humiliation
Outcome Sought
Apology
Compensation
Other
Delivery withdrawn by driver
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Chelsea
Delivery withdrawn by driver
Chelsea
•
Husband left without food
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Woolworths
To Listen
Live Campaign
Do you manage complaints for
Woolworths
?
Retail
Poor customer service
Unresolved
Sent
17/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sue
Sue
•
July 17, 2024
Customer experienced poor service at woolworths loganholme, including slow checkout and lack of customer service. considers not returning.
Missing petfood item
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Allan
Allan
•
Customer ordered petfood item from woolworths, but received wrong item from third party. requested refund of $26, but issue not resolved.
Rotten carrots
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
June
June
•
Customer complains about consistently rotten carrots at woolworths, seeking apology and better produce quality. prefers paknsave for fresh produce.
Rotten meat
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Arlene
Arlene
•
Customer seeking $19.78 refund from woolworths for rotten pork chops purchased with foul odor before use by date.
Rude manager and missing order
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aaron
Aaron
•
Customer experienced poor service and rude behavior from staff, leading to stress and unresolved order issues.
Incorrect pricing charged
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Martin
Martin
•
Customer complains about incorrect pricing at Woolworths, being charged more than advertised for chips and pork hocks, citing deceptive marketing practices.
Double debit on account
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Yvonne
Yvonne
•
Customer's account was debited again after a refund for a cancelled order.
Inadequate first aid supplies
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
David
•
Customer complains about inadequate first aid kit at Woolworths, poor response to injury, and lack of follow-up after multiple complaints.
Card rejected for payment
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
MARY
MARY
•
Customer experienced payment rejections at Woolworths, causing embarrassment, and seeks resolution and an apology.
Delivery withdrawn by driver
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Chelsea
Chelsea
•
Customer complains about delivery driver refusing ID, leaving husband without food, and lack of support from Woolworths during a stressful situation.
The best way to resolve an issue with
Woolworths
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Woolworths
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Woolworths
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Woolworths
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Woolworths
Post
Details missing. Help fill in the gaps.
Online
https://www.woolworths.com.au/shop/discover/about-us/contact-us
Details missing. Help fill in the gaps.
In person
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Complaint Policy
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Common issues related to
Woolworths
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
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Woolworths
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