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Kitana
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Pharmacy 4 Less
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Pharmacy 4 Less Complaints
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Pharmacy 4 Less is a well-established Australian pharmacy chain offering a wide range of pharmaceutical products and services. With multiple locations across the country, they aim to provide affordable and accessible healthcare solutions to their customers. From prescription medications to over-the-counter drugs, Pharmacy 4 Less strives to meet the diverse needs of their clientele.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Customer service
Closed
20/3/2024
Sent
20/3/2024
Customer service
Kitana
•
March 20, 2024
Made customer uncomfortable
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Pharmacy 4 Less
To Listen
Live Campaign
Do you manage complaints for
Pharmacy 4 Less
?
Other
Customer service
Closed
20/3/2024
Sent
20/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kitana
Kitana
•
March 20, 2024
Customer felt uncomfortable and judged when seeking a medical certificate at pharmacy 4 less, due to unnecessary questions and lack of empathy.
First time, I’m getting a medical certificate at a Pharmacy for my personal leave from work and I felt uncomfortable. I didn’t book an appointment with the doctor, as I had seen a Pathologist in the morning with a referral code from prior appointment. I asked the Pharmacist at Pharmacy 4 Less for a Med Cert as one does. When I was seen, I was asked what’s happened by the Pharmacist. I told the lady, I had a blood test this morning. Now, I didn’t want to include my other factors of reason as I shouldn’t have to? In what I felt was rude, she asked, “Then why do you need a medical certificate?” With a tone I did not appreciate and I simply said, my uncle passed away. Which he did indeed and it’s an emotional day even though I hide my emotions well, doesn’t mean I’m not affected. I shouldn’t have to give someone I do not know, my personal story. Moving forward, she asked if I was getting enough sleep plus if it’s just for today and I answered. I got my certificate and didn’t say anything else. I’m a soft spoken person and again, did not appreciate the service at all. I honestly felt guilty for not going to work even though I have my reasons and my attendance is great.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Customer service
Closed
20/3/2024
Sent
20/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kitana
Customer service
Kitana
•
March 20, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Pharmacy 4 Less
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