I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kelli
Verified
Anaconda
partners with Ajust
Anaconda Complaints
The best way to resolve complaints with Anaconda
Anaconda is a popular outdoor retailer in Australia, offering a wide range of camping, hiking, and fishing gear. Customers have mentioned issues with long wait times for customer service and occasional stock shortages. The store is known for its competitive prices and extensive product selection.
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Have a complaint? Click below to resolve your issue with Anaconda
Ajust is putting pressuring on
Anaconda
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Refusal of help
Unresolved
Sent
Refusal of help
Kelli
•
Customer left without assistance
Outcome Sought
Apology
Compensation
Other
Broken Stitches on side
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kulwinder kaur
Broken Stitches on side
Kulwinder kaur
•
Concern about quality
Outcome Sought
Apology
Compensation
Other
Installation and download issues
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Muskan
Installation and download issues
Muskan
•
Unable to use software for work
Outcome Sought
Apology
Compensation
Other
Charged twice
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kevin
Charged twice
Kevin
•
Overcharged for purchase
Outcome Sought
Apology
Compensation
Other
Inaccurate information provided
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Phillip
Inaccurate information provided
Phillip
•
Felt frustrated and undervalued
Outcome Sought
Apology
Compensation
Other
Wrong size ordered
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jayden
Wrong size ordered
Jayden
•
Significant inconvenience
Outcome Sought
Apology
Compensation
Other
Discount not applied
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Monika
Discount not applied
Monika
•
Paid $48 more than expected
Outcome Sought
Apology
Compensation
Other
Persistent leaking
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Pieter
Persistent leaking
Pieter
•
Inconvenience and poor functionality
Outcome Sought
Apology
Compensation
Other
Missing swag bags
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jonathan
Missing swag bags
Jonathan
•
Inconvenience of purchasing bags
Outcome Sought
Apology
Compensation
Other
Delivery issue
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Carly
Delivery issue
Carly
•
Significant inconvenience
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Anaconda
To Listen
Live Campaign
Do you manage complaints for
Anaconda
?
Refusal of help
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kelli
Kelli
•
Customer complains about rude service and lack of assistance at Anaconda store in Albury, seeking an apology.
Broken Stitches on side
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kulwinder kaur
Kulwinder kaur
•
Customer requests a replacement for a broken women's jacket with broken stitches.
Installation and download issues
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Muskan
Muskan
•
Customer unable to reinstall Anaconda after update, facing download issues and error messages.
Charged twice
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kevin
Kevin
•
Customer seeks an apology from Anaconda for being charged twice for Crocs at the Glenorchy store.
Inaccurate information provided
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Phillip
Phillip
•
Customer frustrated with inaccurate information and service at Frankston store, seeking assurance of staff training.
Wrong size ordered
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jayden
Jayden
•
Customer dissatisfied with order error and lack of response; requests correct item and an apology.
Discount not applied
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Monika
Monika
•
Customer's membership discount was not applied, resulting in an overcharge of $48.
Persistent leaking
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Pieter
Pieter
•
Customer dissatisfied with leaking swag, requests waterproofing solution and resolution.
Missing swag bags
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jonathan
Jonathan
•
Customer disappointed with missing swag bags from purchase and requests compensation or the bags.
Delivery issue
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Carly
Carly
•
Customer requests to repurchase an item at the original price due to a delivery issue.
The best way to resolve an issue with
Anaconda
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Anaconda
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Anaconda
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Anaconda
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Anaconda
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Anaconda
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
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Anaconda
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