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Arnott's
Complaints

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Arnott's
 complaint

Arnott's is a well-established Australian company known for its wide range of biscuits and snacks. With a history dating back to 1865, Arnott's has become a household name in Australia and beyond. While some customers have expressed concerns about the packaging of their products, Arnott's continues to maintain a strong presence in the market, offering a variety of delicious and popular treats.

Instantly file a complaint and resolve your issue with
Arnott's

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Fix Problem Now
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COMPLAINTS WE'VE TAKEN CARE OF

Unusual black marks on biscuits

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ian
Unusual black marks on biscuits

Ian

July 12, 2024

Concerned about product quality

Outcome Sought

Apology

Compensation

Other

Other

Quality and value

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Daphne
Quality and value

Daphne

June 29, 2024

Decreased quality and value

Outcome Sought

Apology

Compensation

Other

Other

Too small

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
James
Too small

James

June 18, 2024

Outcome Sought

Apology

Compensation

Other

Other

Line through biscuits

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Vince
Line through biscuits

Vince

June 9, 2024

Not display for visitors

Outcome Sought

Apology

Compensation

Other

Other

Little flavour added

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Edward
Little flavour added

Edward

June 6, 2024

Outcome Sought

Apology

Compensation

Other

Other

Missing biscuit, incorrect weight

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Roy
Missing biscuit, incorrect weight

Roy

May 31, 2024

Feeling cheated, inconvenience

Outcome Sought

Apology

Compensation

Other

Other

No jam inside biscuit

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
John
No jam inside biscuit

John

May 17, 2024

Feeling cheated

Outcome Sought

Apology

Compensation

Other

Other

Undercooked biscuits

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Chris
Undercooked biscuits

Chris

May 13, 2024

Dissatisfied with quality

Outcome Sought

Apology

Compensation

Other

Other

Small stones in biscuit

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Catherine
Small stones in biscuit

Catherine

May 3, 2024

Could have caused injury

Outcome Sought

Apology

Compensation

Other

Other

Lack of flavor and sprinkles

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Gina
Lack of flavor and sprinkles

Gina

April 29, 2024

Disappointed

Outcome Sought

Apology

Compensation

Other

how to file a complaint with

Arnott's

The best way to resolve an issue with

Arnott's

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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Arnott's

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
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Arnott's
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How to contact
Arnott's
Phone
61 2 8767 7000
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Post
Locked Bag 55, Silverwater NSW 2128
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Online
https://www.arnotts.com/contact-us#contact-form
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In person
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Email
Available for Ajust members.
Complaint Policy
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