I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kadek
Verified
Zambrero
partners with Ajust
Zambrero Complaints
The best way to resolve complaints with Zambrero
Zambrero is a Mexican fast-food chain that offers a variety of burritos, bowls, and tacos. With a focus on fresh ingredients and customisable options, customers can choose from a range of proteins, fillings, and sauces. Some common complaints about Zambrero include long wait times during peak hours and occasional inconsistencies in portion sizes.
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Have a complaint? Click below to resolve your issue with Zambrero
Have a complaint? Click below to resolve your issue with Zambrero
Ajust is putting pressuring on
Zambrero
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Incorrect order received
Unresolved
Sent
20/7/2024
Incorrect order received
Kadek
•
July 20, 2024
Ruined evening dinner
Outcome Sought
Apology
Compensation
Other
Other
Long wait time
Closed
1/7/2024
Sent
29/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kip
Long wait time
Kip
•
June 29, 2024
Missed out on order
Outcome Sought
Apology
Compensation
Other
Other
Fillings were sour
Closed
28/6/2024
Sent
13/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Emily
Fillings were sour
Emily
•
June 13, 2024
Had to throw away entire meal
Outcome Sought
Apology
Compensation
Other
Other
Choking on bone
Unresolved
Sent
3/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Luke
Choking on bone
Luke
•
June 3, 2024
Wrecked life
Outcome Sought
Apology
Compensation
Other
Other
Poor customer service
Unresolved
Sent
21/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rochelle
Poor customer service
Rochelle
•
May 21, 2024
Made dining experience unpleasant
Outcome Sought
Apology
Compensation
Other
Other
Charged extra for sauce
Closed
14/6/2024
Sent
17/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Suraj
Charged extra for sauce
Suraj
•
May 17, 2024
Feels it's not good customer service
Outcome Sought
Apology
Compensation
Other
Other
Poor customer service
Unresolved
12/6/2024
Sent
16/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
AMANDA
Poor customer service
AMANDA
•
May 16, 2024
Felt humiliated and embarrassed
Outcome Sought
Apology
Compensation
Other
Other
Incorrect order received
Closed
Sent
3/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lucy
Incorrect order received
Lucy
•
May 3, 2024
Received incorrect order multiple times, overcharged
Outcome Sought
Apology
Compensation
Other
Other
Underfilled bowl, missing guacamole
Closed
2/5/2024
Sent
8/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Toni
Underfilled bowl, missing guacamole
Toni
•
April 8, 2024
Customer dissatisfied with portion size and price
Outcome Sought
Apology
Compensation
Other
Other
Changed chicken
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracy
Changed chicken
Tracy
•
Disliked taste, too spicy
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Zambrero
To Listen
Live Campaign
Do you manage complaints for
Zambrero
?
Incorrect order received
Unresolved
Sent
20/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kadek
Kadek
•
July 20, 2024
Customer received burrito with raw onion despite specifying no raw onion, wants a remake and an apology.
Other
Long wait time
Closed
1/7/2024
Sent
29/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kip
Kip
•
June 29, 2024
Long wait at traralgon outlet, staff prioritizing delivery orders over in-store customers, seeking apology from zambrero.
Other
Fillings were sour
Closed
28/6/2024
Sent
13/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Emily
Emily
•
June 13, 2024
Customer received a sour regular bowl from zambrero, seeking an apology for the unpleasant experience.
Other
Choking on bone
Unresolved
Sent
3/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Luke
Luke
•
June 3, 2024
Customer choked on a chicken bone and found a random jalapeno on their burrito, ruining their experience at zambrero.
Other
Poor customer service
Unresolved
Sent
21/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rochelle
Rochelle
•
May 21, 2024
Customer complains about poor service at zambrero in coffs harbour, seeking apology and resolution for rude and unfriendly server.
Other
Charged extra for sauce
Closed
14/6/2024
Sent
17/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Suraj
Suraj
•
May 17, 2024
Customer seeking refund for extra sauce charge and apology from zambrero for poor customer service.
Other
Poor customer service
Unresolved
12/6/2024
Sent
16/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
AMANDA
AMANDA
•
May 16, 2024
Amanda seeks voucher for meals, apology, and customer service training for kodi due to repeated rude behavior and poor service.
Other
Incorrect order received
Closed
Sent
3/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lucy
Lucy
•
May 3, 2024
Customer received incorrect order with missing items and overcharged multiple times, seeking apology and resolution from zambrero.
Other
Underfilled bowl, missing guacamole
Closed
2/5/2024
Sent
8/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Toni
Toni
•
April 8, 2024
Customer complains about half-filled bowl and missing guacamole at zambrero yamanto, seeks $27.80 compensation with photos as proof.
Other
Changed chicken
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracy
Tracy
•
Customer unhappy with change in chicken at zambrero, finds new chicken too spicy. requests availability of both options.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Long wait time
Closed
1/7/2024
Sent
29/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kip
Long wait time
Kip
•
June 29, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Fillings were sour
Closed
28/6/2024
Sent
13/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Emily
Fillings were sour
Emily
•
June 13, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Charged extra for sauce
Closed
14/6/2024
Sent
17/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Suraj
Charged extra for sauce
Suraj
•
May 17, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Incorrect order received
Closed
Sent
3/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lucy
Incorrect order received
Lucy
•
May 3, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Underfilled bowl, missing guacamole
Closed
2/5/2024
Sent
8/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Toni
Underfilled bowl, missing guacamole
Toni
•
April 8, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Changed chicken
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracy
Changed chicken
Tracy
•
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Zambrero
Quick Solutions
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Zambrero
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Zambrero
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Zambrero
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Zambrero
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Zambrero
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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