I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kevin
Verified
McDonald's
partners with Ajust
McDonald's Complaints
The best way to resolve complaints with McDonald's
McDonald's, a global fast-food chain, offers a wide range of affordable menu options, including burgers, fries, and beverages. With numerous locations worldwide, McDonald's aims to provide quick service and convenience to its customers. While some individuals may have concerns about the nutritional value of their offerings or the environmental impact of their packaging, McDonald's continues to be a popular choice for those seeking a quick and affordable meal.
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Have a complaint? Click below to resolve your issue with McDonald's
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McDonald's
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Wrong order
Unresolved
Sent
6/1/2024
Wrong order
Kevin
•
January 6, 2024
Lost reward points
Outcome Sought
Apology
Compensation
Other
Other
Wrong order
Closed
10/1/2024
Sent
18/12/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mark
Wrong order
Mark
•
December 18, 2023
Food thrown at me
Outcome Sought
Apology
Compensation
Other
Other
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aidan
Aidan
•
Outcome Sought
Apology
Compensation
Other
Other
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Matheus
Matheus
•
Outcome Sought
Apology
Compensation
Other
Other
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Renee
Renee
•
Outcome Sought
Apology
Compensation
Other
Other
Closed
13/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Private
Private
•
Outcome Sought
Apology
Compensation
Other
Disturbing advertisement
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mark
Disturbing advertisement
Mark
•
Concern about food safety
Outcome Sought
Apology
Compensation
Other
Big pot hole
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Big pot hole
John
•
Unsafe driving conditions
Outcome Sought
Apology
Compensation
Other
Unavailability of advertised products
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kerry
Unavailability of advertised products
Kerry
•
Diminished trust in advertising and service
Outcome Sought
Apology
Compensation
Other
Inappropriate music in play area
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Olivia
Inappropriate music in play area
Olivia
•
Disturbed family dining experience
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
McDonald's
To Listen
Live Campaign
Do you manage complaints for
McDonald's
?
Other
Wrong order
Unresolved
Sent
6/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kevin
Kevin
•
January 6, 2024
Customer's reward points were incorrectly deducted for a mcchicken burger at mcdonald's. staff suggested contacting the app company for point recovery.
Other
Wrong order
Closed
10/1/2024
Sent
18/12/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mark
Mark
•
December 18, 2023
Customer had a recurring issue with wrong orders at mcdonald's. manager threw food at them and they seek an apology.
Other
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aidan
Aidan
•
Other
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Matheus
Matheus
•
Other
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Renee
Renee
•
Other
Closed
13/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Private
Private
•
Disturbing advertisement
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mark
Mark
•
Customer complains about a disturbing McDonald's ad showing a fly in mayonnaise on the 'Steakhouse Stack burger', seeking rectification.
Big pot hole
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
John
•
Customer complains about a big pothole at McDonald's Revesby and seeks resolution.
Unavailability of advertised products
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kerry
Kerry
•
Customer frustrated with unavailability of advertised products at McDonald's, requesting better support and communication.
Inappropriate music in play area
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Olivia
Olivia
•
Customer complains about inappropriate music and loud volume in children's play area.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Wrong order
Closed
10/1/2024
Sent
18/12/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mark
Wrong order
Mark
•
December 18, 2023
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aidan
Aidan
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Matheus
Matheus
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Renee
Renee
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Closed
13/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Private
Private
•
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
McDonald's
Quick Solutions
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
McDonald's
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
McDonald's
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
McDonald's
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
McDonald's
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
McDonald's
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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