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Kraft

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Kraft

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Kraft
to listen to its customers and give them fair outcomes.
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Kraft
Complaints

The fastest way to resolve your
Kraft
 complaint

Kraft is a well-established food company that offers a wide range of products, including cheese, spreads, dressings, and snacks. With a strong presence in the market, Kraft has faced complaints related to product quality, packaging issues, and customer service. Despite these concerns, Kraft continues to be a popular choice for consumers seeking convenient and affordable food options.

Instantly file a complaint and resolve your issue with
Kraft

Your answer is 2 mins away!
Fix Problem Now
Ajust handles it for you
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80% success
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½ the effort
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COMPLAINTS WE'VE TAKEN CARE OF

Other

Grey pieces in salt

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Muhammad
Grey pieces in salt

Muhammad

May 16, 2024

Concerned about edibility

Outcome Sought

Apology

Compensation

Other

Other

High salt content

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Mrs. Ruth
High salt content

Mrs. Ruth

March 18, 2024

Customer has to stop using the product

Outcome Sought

Apology

Compensation

Other

Small portion size

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Christina
Small portion size

Christina

Frustration with meal preparation

Outcome Sought

Apology

Compensation

Other

Bugs in food product

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kane
Bugs in food product

Kane

Loss of trust in brand

Outcome Sought

Apology

Compensation

Other

Pasta turns into shards

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Isabella
Pasta turns into shards

Isabella

Meal rendered inedible and waste of money

Outcome Sought

Apology

Compensation

Other

Mouldy cheese

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Carmen
Mouldy cheese

Carmen

Unable to consume product

Outcome Sought

Apology

Compensation

Other

Found dead maggot

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Liza
Found dead maggot

Liza

Kids are upset

Outcome Sought

Apology

Compensation

Other

Large air pocket

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Lynette
Large air pocket

Lynette

Outcome Sought

Apology

Compensation

Other

No flavour sachet

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kim
No flavour sachet

Kim

Food lacks flavor

Outcome Sought

Apology

Compensation

Other

Other

Exploding can of pineapple

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Neil
Exploding can of pineapple

Neil

Damaged pantry

Outcome Sought

Apology

Compensation

Other

how to file a complaint with

Kraft

The best way to resolve an issue with

Kraft

WE SUGGEST

Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Kraft

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Kraft
We handle everything for you, results guaranteed.
How to contact
Kraft
Phone
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Online
https://contactus.kraftheinz.com/en-au
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In person
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Email
Available for Ajust members.
Complaint Policy
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Be heard, get results

Hassle-free resolutions

Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.

How Ajust works, user shares their story

Share your experience

Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Launch your case

We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Receive your resolution

The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

People resolving complaints with Ajust

Get a guaranteed risk-free resolution for your issue

We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.

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