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Liquorland
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Liquorland
Complaints

The best way to resolve complaints with
Liquorland

Liquorland is a popular Australian liquor store chain known for its wide selection of alcoholic beverages. Customers have occasionally raised concerns about pricing, customer service, and product availability. With numerous locations nationwide, Liquorland aims to provide a convenient shopping experience for all customers.

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COMPLAINTS SENT THROUGH AJUST

Live Campaign

Hostile store employee

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jack
Hostile store employee

Jack

Rattled and undeserved hostility

Outcome Sought

Apology

Compensation

Other

Driver refused to deliver

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Stacey
Driver refused to deliver

Stacey

Customer and sons distressed

Outcome Sought

Apology

Compensation

Other

Overcharged by rude staff

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Cathy
Overcharged by rude staff

Cathy

Extra charges and warm drinks

Outcome Sought

Apology

Compensation

Other

Rude staff behavior

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
ALOKA
Rude staff behavior

ALOKA

Negative experience for customers

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Liquorland

To Listen

Live Campaign
Do you manage complaints for
Liquorland
?

Hostile store employee

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jack

Jack

Uber eats driver experienced hostility and unprofessional behavior at liquorland during a pickup, seeking apology.
Hi I'm an Uber eats driver. I had a pickup at liquor land chadstone village today. I entered the store and went to the front counter. I showed my phone screen to the guy behind the counter, as i do at every store, so he could see the name and order number, and told him I had a pick up. He rolled his eyes at me, gave me a sheet to sign, and then sarcastically said 'Hi I have an Uber eats delivery pick up for Naomi', as if that's how I should have approached him. I was a bit rattled and didn't say anything further, but feel like the hostility was completely undeserved and unprofessional.

Driver refused to deliver

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Stacey

Stacey

Customer demands a refund, compensation, and an apology after a rude Uber driver refused to deliver purchased items due to ID issues.
I ordered a 10pk Woodstock from Liquorland website today. <br /><br />My main Complaint today is with the Uber driver as he personally would not give me my purchased product due to not having a valid photo ID because without that he couldn't get paid apparently. <br />I showed him my receipt of purchase and my birth certificate and Medicare but the driver was extremely rude, refused to give me my purchased product. He stormed off to his car which he then drove off abruptly.<br /><br />I was terrified as I suffer from Server Anxiety. My 2 sons witnessed his hostile behaviour which made them distressed and upset. I was extremely upset and in such a state that I had to have my medication to calm down. I'm not happy, I'm not satisfied. I request an immediate refund of my purchased ite. I would also like to request appropriate competition for me and my son's as soon as possible, please. <br /><br />Kind Regards,<br />Stacey Arcus

Overcharged by rude staff

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Cathy

Cathy

Customer seeks credit for overcharge, requests an apology for rude service, and complains about warm drinks.
I was overcharged by rude staff and the drinks were warm. I have children and i had my arms full the lady didnt help she was rude and when i got home i realised she didnt apply the 2 for $50 deal but i have no time to ventutre back i am hoping for a credit of the extra charged as the drinks were warm also

Rude staff behavior

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
ALOKA

ALOKA

Customer complains about rude and disrespectful staff at Liquorland Banyo, requesting an independent investigation into repeated incidents.
I visited your Liquireland Banyo Qld today, and the staff there were very rude, and disresptful, this has happened to several other customers as well , and me several times. I wish you do an independent investigation. visited today 08.08.2024, it was a female satff.

COMPLAINTS RESOLVED THROUGH AJUST

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how to raise a complaint with

Liquorland

The best way to resolve an issue with 

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Quick Solutions
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WE SUGGEST

Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.

When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.

How to complain to

Liquorland

Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.

01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
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Liquorland
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Fair and Free
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Liquorland
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Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

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