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Liquorland
partners with Ajust

Liquorland
Complaints

The best way to resolve complaints with
Liquorland

Liquorland is a popular Australian liquor store chain known for its wide selection of alcoholic beverages. Customers have occasionally raised concerns about pricing, customer service, and product availability. With numerous locations nationwide, Liquorland aims to provide a convenient shopping experience for all customers.

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Liquorland

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Have a complaint? Click below to resolve your issue with
Liquorland

Have a complaint? Click below to resolve your issue with
Liquorland

Ajust is putting pressuring on
Liquorland
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST

Live Campaign

Incorrect weight

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
John
Incorrect weight

John

Inconvenience and trust concerns

Outcome Sought

Apology

Compensation

Other

Misinformation about gift card use

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Debbie
Misinformation about gift card use

Debbie

Inconvenience and missed discount offer

Outcome Sought

Apology

Compensation

Other

Delay in order delivery

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Diane
Delay in order delivery

Diane

Frustration and inconvenience

Outcome Sought

Apology

Compensation

Other

Order not fulfilled

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Simon
Order not fulfilled

Simon

Frustration and disappointment

Outcome Sought

Apology

Compensation

Other

Delayed delivery of order

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Darrelle
Delayed delivery of order

Darrelle

Unable to prepare Christmas gifts

Outcome Sought

Apology

Compensation

Other

Late openings

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Michael
Late openings

Michael

Disrupted shopping experience

Outcome Sought

Apology

Compensation

Other

Order delay

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Carlos
Order delay

Carlos

Significant disruption and inconvenience

Outcome Sought

Apology

Compensation

Other

Undrinkable wine

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Colleen
Undrinkable wine

Colleen

Disappointment and inconvenience

Outcome Sought

Apology

Compensation

Other

Lack of available staff

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kaylene
Lack of available staff

Kaylene

Disrupted plans, unable to purchase

Outcome Sought

Apology

Compensation

Other

Staff accused of wrongdoing

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Clare
Staff accused of wrongdoing

Clare

Felt judged and humiliated

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Liquorland

To Listen

Live Campaign
Do you manage complaints for
Liquorland
?

Incorrect weight

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
John

John

Customer received less ice than advertised, raising concerns about product labelling accuracy.

Misinformation about gift card use

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Debbie

Debbie

Customer dissatisfied with misinformation about Flybuys points and gift card usage, causing inconvenience.

Delay in order delivery

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Diane

Diane

Customer frustrated by lack of communication and delay in delivery of order.

Order not fulfilled

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Simon

Simon

Customer dissatisfied with unfulfilled order, requesting a refund and an apology for poor service.

Delayed delivery of order

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Darrelle

Darrelle

Customer dissatisfied with delayed delivery and seeks apology and immediate resolution.

Late openings

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Michael

Michael

Customer frustrated with repeated late openings at Liquorland, impacting shopping plans.

Order delay

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Carlos

Carlos

Customer dissatisfied with order delay and lack of communication, seeking compensation and expedited delivery.

Undrinkable wine

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Colleen

Colleen

Customer received undrinkable wine and requests a replacement.

Lack of available staff

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kaylene

Kaylene

Customer disappointed by lack of staff assistance to retrieve products during visit.

Staff accused of wrongdoing

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Clare

Clare

Customer felt humiliated by staff's accusations regarding alcohol purchase for daughter.

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
No Live Complaints
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how to raise a complaint with

Liquorland

The best way to resolve an issue with 

Liquorland

Quick Solutions
Prepared by
Liquorland
WE SUGGEST

Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.

When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.

How to complain to

Liquorland

Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.

01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Liquorland
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Liquorland
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Liquorland
Phone
1300 300 640
Details missing. Help fill in the gaps.
Post
Liquorland, PO Box 480, Glen Iris VIC 3146
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Online
https://www.liquorland.com.au/
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In person
https://www.liquorland.com.au/stores
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Email
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Complaint Policy
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get heard, get a resolution

Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

Others are resolving complaints with Ajust

Get a resolution for your complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

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