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Heinz

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to listen to its customers and give them fair outcomes.
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Heinz
Complaints

The fastest way to resolve your
Heinz
 complaint

Heinz is a well-established food company that offers a wide range of products, including sauces, condiments, and canned goods. Heinz has faced occasional complaints related to product quality, packaging issues, and customer service. However, the company continues to be a popular choice for consumers seeking convenient and tasty food options.

Instantly file a complaint and resolve your issue with
Heinz

Your answer is 2 mins away!
Fix Problem Now
Ajust handles it for you
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80% success
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½ the effort
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30x faster
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2x better results

COMPLAINTS WE'VE TAKEN CARE OF

Other

Flavour profile changed

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Mark
Flavour profile changed

Mark

July 18, 2024

Inedible to kids and adults

Outcome Sought

Apology

Compensation

Other

Other

Hair in steamer bag

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Chloe
Hair in steamer bag

Chloe

June 30, 2024

Shocked and turned off

Outcome Sought

Apology

Compensation

Other

Other

Unavailability in shops

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Anita
Unavailability in shops

Anita

June 28, 2024

Unable to find product

Outcome Sought

Apology

Compensation

Other

Other

Excessive plastic wrapping

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
John
Excessive plastic wrapping

John

June 24, 2024

May not buy heinz products

Outcome Sought

Apology

Compensation

Other

Other

Bad smell and taste

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Rebecca
Bad smell and taste

Rebecca

June 23, 2024

Son felt sick, struggling to go to toilet, felt unwell

Outcome Sought

Apology

Compensation

Other

Black sauce in can

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Alana
Black sauce in can

Alana

Potential health risks for clients

Outcome Sought

Apology

Compensation

Other

Weevils and mould found

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kandyce
Weevils and mould found

Kandyce

Distress and loss of trust

Outcome Sought

Apology

Compensation

Other

Lack of ham flavour

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tony
Lack of ham flavour

Tony

Disappointment and reconsidering purchases

Outcome Sought

Apology

Compensation

Other

Poor taste

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Patricia
Poor taste

Patricia

Disappointment with product quality

Outcome Sought

Apology

Compensation

Other

Plastic found in soup

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Thien
Plastic found in soup

Thien

Significant distress and safety concerns

Outcome Sought

Apology

Compensation

Other

how to file a complaint with

Heinz

The best way to resolve an issue with

Heinz

WE SUGGEST

Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Heinz

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Heinz
We handle everything for you, results guaranteed.
How to contact
Heinz
Phone
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Email
Available for Ajust members.
Complaint Policy
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Be heard, get results

Hassle-free resolutions

Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.

How Ajust works, user shares their story

Share your experience

Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Launch your case

We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Receive your resolution

The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

People resolving complaints with Ajust

Get a guaranteed risk-free resolution for your issue

We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.

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