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Domino's Pizza
partners with Ajust

Domino's Pizza
Complaints

The best way to resolve complaints with
Domino's Pizza

Domino's Pizza, a popular fast food chain, offers a wide range of pizzas, sides, and desserts for delivery or takeaway. With a focus on convenience, customers can easily place their orders online or through the Domino's app. While some complaints may arise regarding delivery times or order accuracy, Domino's Pizza strives to provide a satisfactory dining experience for all.

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Domino's Pizza

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Domino's Pizza

Have a complaint? Click below to resolve your issue with
Domino's Pizza

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Domino's Pizza
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Other

Tax invoice not provided

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Paul
Tax invoice not provided

Paul

July 9, 2024

Delay in expense reimbursement

Outcome Sought

Apology

Compensation

Other

Other

Wrong pizza received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Saba
Wrong pizza received

Saba

June 23, 2024

Received wrong order

Outcome Sought

Apology

Compensation

Other

Other

Missing beef toppings

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Emily
Missing beef toppings

Emily

June 13, 2024

Disappointed

Outcome Sought

Apology

Compensation

Other

Other

Order delivered cold

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Hayley
Order delivered cold

Hayley

June 4, 2024

Customer did not receive hot food

Outcome Sought

Apology

Compensation

Other

Other

Wrong sauce on wings

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jade
Wrong sauce on wings

Jade

May 17, 2024

Disappointed with meal

Outcome Sought

Apology

Compensation

Other

Other

Delivery delay

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Damien
Delivery delay

Damien

May 12, 2024

Waited over an hour

Outcome Sought

Apology

Compensation

Other

Other

Missing items, wrong charges

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Benjamin
Missing items, wrong charges

Benjamin

May 9, 2024

Charged more for less

Outcome Sought

Apology

Compensation

Other

Other

Order not received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Matthew
Order not received

Matthew

May 8, 2024

Unable to pick up food

Outcome Sought

Apology

Compensation

Other

Other

Order not hot

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Elizabeth
Order not hot

Elizabeth

May 6, 2024

Had to reheat food

Outcome Sought

Apology

Compensation

Other

Other

Poor hygiene practice

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tracey
Poor hygiene practice

Tracey

May 4, 2024

Made customer sick, dogs ate pizza

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Domino's Pizza

To Listen

Live Campaign
Do you manage complaints for
Domino's Pizza
?
Other

Tax invoice not provided

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Paul

Paul

July 9, 2024

Customer seeks tax invoice and apology from domino's pizza for unfulfilled promises despite multiple attempts and calls, causing frustration and disappointment.
Other

Wrong pizza received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Saba

Saba

June 23, 2024

Received wrong pizza at domino's auburn, seeking resolution.
Other

Missing beef toppings

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Emily

Emily

June 13, 2024

Customer complained about missing beef toppings on their pizza from domino's pizza, seeking a refund and an apology.
Other

Order delivered cold

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Hayley

Hayley

June 4, 2024

Customer received cold order after driver got lost, seeking full refund and apology from domino's pizza.
Other

Wrong sauce on wings

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jade

Jade

May 17, 2024

Customer received incorrect order from domino's pizza, seeking refund and apology for wings and meatballs covered in wrong sauce.
Other

Delivery delay

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Damien

Damien

May 12, 2024

Customer complaint about long delivery time and excuses from manager, seeking free order from domino's pizza.
Other

Missing items, wrong charges

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Benjamin

Benjamin

May 9, 2024

Multiple orders with missing items, wrong sauces, overcharging, poor quality. seeking apology and improvement in service.
Other

Order not received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Matthew

Matthew

May 8, 2024

Customer ordered from domino's in sydney, but order was sent to a store in wa. seeking refund for undelivered food.
Other

Order not hot

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Elizabeth

Elizabeth

May 6, 2024

Order arrived cold, garlic bread hard and undercooked, no garlic flavor, had to reheat in microwave.
Other

Poor hygiene practice

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tracey

Tracey

May 4, 2024

Customer complaint about poor hygiene practices at domino's pizza, seeking apology and better training for staff.

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
Other

Missing items, wrong charges

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Benjamin
Missing items, wrong charges

Benjamin

May 9, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

Order not received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Matthew
Order not received

Matthew

May 8, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

Burnt pizza received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Hepisipa
Burnt pizza received

Hepisipa

April 10, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

Late delivery

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Dinanath
Late delivery

Dinanath

March 27, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

how to raise a complaint with

Domino's Pizza

The best way to resolve an issue with 

Domino's Pizza

Quick Solutions
Prepared by
Domino's Pizza
WE SUGGEST

Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Domino's Pizza

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Domino's Pizza
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Domino's Pizza
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
get heard, get a resolution

Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

Others are resolving complaints with Ajust

Get a resolution for your complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

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