I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Victoria
Verified
Red Rooster
partners with Ajust
Red Rooster Complaints
The best way to resolve complaints with Red Rooster
Red Rooster is a popular fast food chain known for its wide range of chicken-based menu options. With numerous locations across the country, Red Rooster offers a convenient dining experience for customers seeking quick and tasty meals. While some individuals have expressed concerns about the pricing and portion sizes, others appreciate the variety and quality of the food. Overall, Red Rooster remains a prominent choice for those craving chicken dishes.
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Have a complaint? Click below to resolve your issue with Red Rooster
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Red Rooster
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Retail
Wrong food provided
Unresolved
Sent
18/5/2024
Wrong food provided
Victoria
•
May 18, 2024
Customer received incorrect order
Outcome Sought
Apology
Compensation
Other
Retail
Order not fulfilled
Unresolved
Sent
2/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nick
Order not fulfilled
Nick
•
May 2, 2024
No refund received
Outcome Sought
Apology
Compensation
Other
Retail
Missing tax receipt
Unresolved
Sent
30/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Boris
Missing tax receipt
Boris
•
April 30, 2024
Unable to claim expenses
Outcome Sought
Apology
Compensation
Other
Retail
Order mistake
Unresolved
Sent
28/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Deborah
Order mistake
Deborah
•
April 28, 2024
Lost customer, disgusted
Outcome Sought
Apology
Compensation
Other
Retail
Bone in food
Closed
21/5/2024
Sent
28/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Susan
Bone in food
Susan
•
April 28, 2024
Husband choked on bone
Outcome Sought
Apology
Compensation
Other
Retail
Cold chicken
Closed
Sent
25/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Celeste
Cold chicken
Celeste
•
April 25, 2024
Disappointed
Outcome Sought
Apology
Compensation
Other
Other
Overcharged for multiple transactions
Unresolved
Sent
2/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michael
Overcharged for multiple transactions
Michael
•
March 2, 2024
Customer charged multiple times
Outcome Sought
Apology
Compensation
Other
Other
Advertised special not honored
Unresolved
Sent
2/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Troy
Advertised special not honored
Troy
•
March 2, 2024
Customer did not receive the deal they expected
Outcome Sought
Apology
Compensation
Other
Other
Quality
Unresolved
Sent
28/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Quality
John
•
February 28, 2024
Had to throw out
Outcome Sought
Apology
Compensation
Other
Other
Order not completed
Unresolved
Sent
28/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bettina
Order not completed
Bettina
•
February 28, 2024
No food received after payment
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Red Rooster
To Listen
Live Campaign
Do you manage complaints for
Red Rooster
?
Retail
Wrong food provided
Unresolved
Sent
18/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Victoria
Victoria
•
May 18, 2024
Customer received wrong food from red rooster, staff member did not apologize or show concern, customer feels like they don't care.
Retail
Order not fulfilled
Unresolved
Sent
2/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nick
Nick
•
May 2, 2024
Customer seeking $81.05 refund and apology from red rooster for failed food delivery, lack of communication, and unresponsive complaints process.
Retail
Missing tax receipt
Unresolved
Sent
30/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Boris
Boris
•
April 30, 2024
Customer seeks apology and receipt from red rooster for lack of tax receipt, unable to reach manager, threatens legal action.
Retail
Order mistake
Unresolved
Sent
28/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Deborah
Deborah
•
April 28, 2024
Customer upset with red rooster for mistake in order, lack of apology, and running out of chicken. received refund and vows to never return.
Retail
Bone in food
Closed
21/5/2024
Sent
28/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Susan
Susan
•
April 28, 2024
Customer found bone in rooster roll, husband choked on it. seeking apology from red rooster for the incident.
Retail
Cold chicken
Closed
Sent
25/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Celeste
Celeste
•
April 25, 2024
Cold chicken in pickle birdie burger, seeking refund or replacement from red rooster.
Other
Overcharged for multiple transactions
Unresolved
Sent
2/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michael
Michael
•
March 2, 2024
Customer seeks $16.25 refund from red rooster due to being charged twice for a meal, with no resolution from store.
Other
Advertised special not honored
Unresolved
Sent
2/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Troy
Troy
•
March 2, 2024
Customer upset with red rooster crestmead for not honoring advertised special, seeking compensation for inconvenience.
Other
Quality
Unresolved
Sent
28/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
John
•
February 28, 2024
John stone complained about a dry meal at the domestic airport, suspecting it was cooked a day earlier due to disability.
Other
Order not completed
Unresolved
Sent
28/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bettina
Bettina
•
February 28, 2024
Customer seeking refund and apology from red rooster for online order not fulfilled, lack of response from manager and head office.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Retail
Bone in food
Closed
21/5/2024
Sent
28/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Susan
Bone in food
Susan
•
April 28, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Retail
Cold chicken
Closed
Sent
25/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Celeste
Cold chicken
Celeste
•
April 25, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Cold chips and subpar rippa roll
Closed
22/2/2024
Sent
12/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ed
Cold chips and subpar rippa roll
Ed
•
February 12, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Poor service and incorrect order
Closed
Sent
10/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Con
Poor service and incorrect order
Con
•
February 10, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Cancelled
Closed
Sent
5/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Noel
Cancelled
Noel
•
February 5, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alana
Alana
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Retail
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Matthew
Matthew
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Retail
Closed
16/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Phillip
Phillip
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Retail
Closed
28/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jenny
Jenny
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Retail
Closed
30/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Linda
Linda
•
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Red Rooster
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Red Rooster
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Red Rooster
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Red Rooster
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Red Rooster
Phone
Details missing. Help fill in the gaps.
Post
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Online
Details missing. Help fill in the gaps.
In person
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Complaint Policy
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Common issues related to
Red Rooster
Coming soon!
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
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Red Rooster
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