Verified
Red Rooster
partners with Ajust

Red Rooster
Complaints

The best way to resolve complaints with
Red Rooster

Red Rooster is a popular fast food chain known for its wide range of chicken-based menu options. With numerous locations across the country, Red Rooster offers a convenient dining experience for customers seeking quick and tasty meals. While some individuals have expressed concerns about the pricing and portion sizes, others appreciate the variety and quality of the food. Overall, Red Rooster remains a prominent choice for those craving chicken dishes.

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Red Rooster

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Red Rooster

Have a complaint? Click below to resolve your issue with
Red Rooster

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Red Rooster
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Retail

Wrong food provided

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Victoria
Wrong food provided

Victoria

May 18, 2024

Customer received incorrect order

Outcome Sought

Apology

Compensation

Other

Retail

Order not fulfilled

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Nick
Order not fulfilled

Nick

May 2, 2024

No refund received

Outcome Sought

Apology

Compensation

Other

Retail

Missing tax receipt

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Boris
Missing tax receipt

Boris

April 30, 2024

Unable to claim expenses

Outcome Sought

Apology

Compensation

Other

Retail

Order mistake

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Deborah
Order mistake

Deborah

April 28, 2024

Lost customer, disgusted

Outcome Sought

Apology

Compensation

Other

Retail

Bone in food

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Susan
Bone in food

Susan

April 28, 2024

Husband choked on bone

Outcome Sought

Apology

Compensation

Other

Retail

Cold chicken

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Celeste
Cold chicken

Celeste

April 25, 2024

Disappointed

Outcome Sought

Apology

Compensation

Other

Other

Overcharged for multiple transactions

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Michael
Overcharged for multiple transactions

Michael

March 2, 2024

Customer charged multiple times

Outcome Sought

Apology

Compensation

Other

Other

Advertised special not honored

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Troy
Advertised special not honored

Troy

March 2, 2024

Customer did not receive the deal they expected

Outcome Sought

Apology

Compensation

Other

Other

Quality

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
John
Quality

John

February 28, 2024

Had to throw out

Outcome Sought

Apology

Compensation

Other

Other

Order not completed

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Bettina
Order not completed

Bettina

February 28, 2024

No food received after payment

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Red Rooster

To Listen

Live Campaign
Do you manage complaints for
Red Rooster
?
Retail

Wrong food provided

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Victoria

Victoria

May 18, 2024

Customer received wrong food from red rooster, staff member did not apologize or show concern, customer feels like they don't care.
Retail

Order not fulfilled

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Nick

Nick

May 2, 2024

Customer seeking $81.05 refund and apology from red rooster for failed food delivery, lack of communication, and unresponsive complaints process.
Retail

Missing tax receipt

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Boris

Boris

April 30, 2024

Customer seeks apology and receipt from red rooster for lack of tax receipt, unable to reach manager, threatens legal action.
Retail

Order mistake

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Deborah

Deborah

April 28, 2024

Customer upset with red rooster for mistake in order, lack of apology, and running out of chicken. received refund and vows to never return.
Retail

Bone in food

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Susan

Susan

April 28, 2024

Customer found bone in rooster roll, husband choked on it. seeking apology from red rooster for the incident.
Retail

Cold chicken

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Celeste

Celeste

April 25, 2024

Cold chicken in pickle birdie burger, seeking refund or replacement from red rooster.
Other

Overcharged for multiple transactions

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Michael

Michael

March 2, 2024

Customer seeks $16.25 refund from red rooster due to being charged twice for a meal, with no resolution from store.
Other

Advertised special not honored

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Troy

Troy

March 2, 2024

Customer upset with red rooster crestmead for not honoring advertised special, seeking compensation for inconvenience.
Other

Quality

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
John

John

February 28, 2024

John stone complained about a dry meal at the domestic airport, suspecting it was cooked a day earlier due to disability.
Other

Order not completed

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Bettina

Bettina

February 28, 2024

Customer seeking refund and apology from red rooster for online order not fulfilled, lack of response from manager and head office.

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
Retail

Bone in food

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Susan
Bone in food

Susan

April 28, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Retail

Cold chicken

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Celeste
Cold chicken

Celeste

April 25, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

Cold chips and subpar rippa roll

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ed
Cold chips and subpar rippa roll

Ed

February 12, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

Poor service and incorrect order

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Con
Poor service and incorrect order

Con

February 10, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

Cancelled

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Noel
Cancelled

Noel

February 5, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Alana

Alana

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Rosie

Rosie

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Matt

Matt

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Matthew

Matthew

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Retail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Phillip

Phillip

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

how to raise a complaint with

Red Rooster

The best way to resolve an issue with 

Red Rooster

Quick Solutions
Prepared by
Red Rooster
WE SUGGEST

Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.

When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.

How to complain to

Red Rooster

Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.

01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Red Rooster
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Red Rooster
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
get heard, get a resolution

Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

Others are resolving complaints with Ajust

Get a resolution for your complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

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