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Crust Pizza

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Crust Pizza

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Crust Pizza
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Crust Pizza
Complaints

The fastest way to resolve your
Crust Pizza
 complaint

Crust Pizza is a popular Australian pizza chain known for its wide range of gourmet pizza options. With a focus on quality ingredients and unique flavor combinations, Crust Pizza offers a diverse menu that caters to various dietary preferences. Customers can choose from traditional, gluten-free, and vegan options, ensuring there is something for everyone. Crust Pizza also provides efficient delivery services, making it a convenient choice for pizza lovers across Australia.

Instantly file a complaint and resolve your issue with
Crust Pizza

Your answer is 2 mins away!
Fix Problem Now
Ajust handles it for you
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80% success
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½ the effort
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30x faster
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2x better results

COMPLAINTS WE'VE TAKEN CARE OF

Other

Burnt crust

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
MERLYN
Burnt crust

MERLYN

June 20, 2024

Difficult to bite

Outcome Sought

Apology

Compensation

Other

Other

Missing peri peri sauce

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Joseph
Missing peri peri sauce

Joseph

May 23, 2024

Disappointed with quality

Outcome Sought

Apology

Compensation

Other

Other

Food hygiene violation

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tonya
Food hygiene violation

Tonya

May 16, 2024

Couldn't eat pizza

Outcome Sought

Apology

Compensation

Other

Other

Gluten free base

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Liz
Gluten free base

Liz

May 3, 2024

Had to throw away food

Outcome Sought

Apology

Compensation

Other

Other

Late delivery, cold food

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Andrew
Late delivery, cold food

Andrew

April 1, 2024

Received cold and inedible food

Outcome Sought

Apology

Compensation

Other

Order sent to wrong address

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Helen
Order sent to wrong address

Helen

Significant inconvenience for gathering

Outcome Sought

Apology

Compensation

Other

Missing key ingredients

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Norm
Missing key ingredients

Norm

Disappointed dining experience

Outcome Sought

Apology

Compensation

Other

Order not fulfilled

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Duane
Order not fulfilled

Duane

Lost money for undelivered order

Outcome Sought

Apology

Compensation

Other

Order not received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Emelia
Order not received

Emelia

Lost $300

Outcome Sought

Apology

Compensation

Other

Food poisoning

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Lucas
Food poisoning

Lucas

Severe illness and hospitalization

Outcome Sought

Apology

Compensation

Other

how to file a complaint with

Crust Pizza

The best way to resolve an issue with

Crust Pizza

WE SUGGEST

Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Crust Pizza

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Crust Pizza
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How to contact
Crust Pizza
Phone
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Online
https://www.crust.com.au/aboutus/contact
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In person
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Email
Available for Ajust members.
Complaint Policy
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Be heard, get results

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How Ajust works, user shares their story

Share your experience

Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Launch your case

We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Receive your resolution

The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

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