I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
MERLYN
Verified
Crust Pizza
partners with Ajust
Crust Pizza Complaints
The best way to resolve complaints with Crust Pizza
Crust Pizza is a popular Australian pizza chain known for its wide range of gourmet pizza options. With a focus on quality ingredients and unique flavor combinations, Crust Pizza offers a diverse menu that caters to various dietary preferences. Customers can choose from traditional, gluten-free, and vegan options, ensuring there is something for everyone. Crust Pizza also provides efficient delivery services, making it a convenient choice for pizza lovers across Australia.
Get heard by Crust Pizza
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Have a complaint? Click below to resolve your issue with Crust Pizza
Have a complaint? Click below to resolve your issue with Crust Pizza
Ajust is putting pressuring on
Crust Pizza
to listen to its customers and give them fair outcomes.
It only takes 2 minutes to get started
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Burnt crust
Closed
24/6/2024
Sent
20/6/2024
Burnt crust
MERLYN
•
June 20, 2024
Difficult to bite
Outcome Sought
Apology
Compensation
Other
Other
Missing peri peri sauce
Closed
Sent
23/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joseph
Missing peri peri sauce
Joseph
•
May 23, 2024
Disappointed with quality
Outcome Sought
Apology
Compensation
Other
Other
Food hygiene violation
Closed
31/5/2024
Sent
16/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tonya
Food hygiene violation
Tonya
•
May 16, 2024
Couldn't eat pizza
Outcome Sought
Apology
Compensation
Other
Other
Gluten free base
Closed
Sent
3/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Liz
Gluten free base
Liz
•
May 3, 2024
Had to throw away food
Outcome Sought
Apology
Compensation
Other
Other
Late delivery, cold food
Unresolved
Sent
1/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Andrew
Late delivery, cold food
Andrew
•
April 1, 2024
Received cold and inedible food
Outcome Sought
Apology
Compensation
Other
Other
Burnt lips
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Monika
Burnt lips
Monika
•
Customer's partner has blistered lips and is in a lot of pain
Outcome Sought
Apology
Compensation
Other
Order not delivered
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mahbobeh
Order not delivered
Mahbobeh
•
Had to cancel order
Outcome Sought
Apology
Compensation
Other
Food poisoning
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lucas
Food poisoning
Lucas
•
Severe illness and hospitalization
Outcome Sought
Apology
Compensation
Other
Order not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Emelia
Order not received
Emelia
•
Lost $300
Outcome Sought
Apology
Compensation
Other
Order not fulfilled
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Duane
Order not fulfilled
Duane
•
Lost money for undelivered order
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Crust Pizza
To Listen
Live Campaign
Do you manage complaints for
Crust Pizza
?
Other
Burnt crust
Closed
24/6/2024
Sent
20/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
MERLYN
MERLYN
•
June 20, 2024
Burnt, hard pizza crust. requesting refund.
Other
Missing peri peri sauce
Closed
Sent
23/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joseph
Joseph
•
May 23, 2024
Customer seeks $26 and apology from crust pizza for dry, cold pizza missing peri peri sauce, second occurrence.
Other
Food hygiene violation
Closed
31/5/2024
Sent
16/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tonya
Tonya
•
May 16, 2024
Customer complained about unsanitary conditions at crust pizza, with seasoned chicken left out in the open, resulting in inability to eat pizza.
Other
Gluten free base
Closed
Sent
3/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Liz
Liz
•
May 3, 2024
Customer upset with crust pizza for not providing gluten-free base with cheese crust, cold pizza, seeking $35 and apology.
Other
Late delivery, cold food
Unresolved
Sent
1/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Andrew
Andrew
•
April 1, 2024
Customer complained about late delivery, incorrect address, cold pizzas. requesting full refund and apology from crust pizza.
Other
Burnt lips
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Monika
Monika
•
Customer complaint about partner's lips being burnt by hot pizza, seeking clarification on ingredients used in franchise.
Order not delivered
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mahbobeh
Mahbobeh
•
Customer experienced poor service with a delayed order, leading to cancellation and dissatisfaction, requesting an apology from Crust Pizza.
Food poisoning
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lucas
Lucas
•
Customer experienced severe food poisoning after eating pizza, seeking compensation and an apology from Crust Pizza.
Order not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Emelia
Emelia
•
Customer seeks $300 and an apology after cancelling a pizza order that was never delivered due to incorrect opening hours.
Order not fulfilled
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Duane
Duane
•
Customer demands a full refund and apology after being charged for an online order at a closed store.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Burnt crust
Closed
24/6/2024
Sent
20/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
MERLYN
Burnt crust
MERLYN
•
June 20, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Missing peri peri sauce
Closed
Sent
23/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joseph
Missing peri peri sauce
Joseph
•
May 23, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Food hygiene violation
Closed
31/5/2024
Sent
16/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tonya
Food hygiene violation
Tonya
•
May 16, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Gluten free base
Closed
Sent
3/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Liz
Gluten free base
Liz
•
May 3, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Crust Pizza
Quick Solutions
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Crust Pizza
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Crust Pizza
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Crust Pizza
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Crust Pizza
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Crust Pizza
Coming soon!
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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