Get heard by
Milkrun

Live
Join our campaign

Instantly file a complaint and resolve your issue with
Milkrun

Have a complaint? Click below to resolve your issue with
Milkrun

Ajust is putting pressuring on
Milkrun
to listen to its customers and give them fair outcomes.
Your answer is 2 mins away!
Quick Solutions
Add Your Voice
Fix Problem Now
Ajust handles it for you
Check symbol
80% success
Check symbol
½ the effort
Check symbol
30x faster
Check symbol
2x better results

Milkrun
Complaints

The fastest way to resolve your
Milkrun
 complaint

Milkrun is a grocery delivery platform owned by Woolworths. Their shelves are stocked with a range of over 10,000 items.

Instantly file a complaint and resolve your issue with
Milkrun

Your answer is 2 mins away!
Fix Problem Now
Ajust handles it for you
Check symbol
80% success
Check symbol
½ the effort
Check symbol
30x faster
Check symbol
2x better results

COMPLAINTS WE'VE TAKEN CARE OF

Other

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Katherine

Katherine

June 4, 2024

Sparkling spring water not delivered

Outcome Sought

Apology

Compensation

Other

Other

Bad bananas

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Annette
Bad bananas

Annette

June 3, 2024

Bananas not edible

Outcome Sought

Apology

Compensation

Other

Other

Order not delivered

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jaya
Order not delivered

Jaya

April 18, 2024

My Mother Has a sore leg and cannot walk. The delivery driver made her come down the stairs all the way to the street to collect our purchase. I have ordered milk run tens of times and every time the driver has delivered the goods to the door as they are meant to.

Outcome Sought

Apology

Compensation

Other

Other

Order charged for cancelled item

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Amanda
Order charged for cancelled item

Amanda

March 18, 2024

Charged for unwanted item

Outcome Sought

Apology

Compensation

Other

Other

Missing delivery

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Elisabeth
Missing delivery

Elisabeth

March 16, 2024

Had to borrow money for groceries

Outcome Sought

Apology

Compensation

Other

Order missing

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Cj
Order missing

Cj

Significant disruption for essential items

Outcome Sought

Apology

Compensation

Other

Order cannot be found

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Craig
Order cannot be found

Craig

Delivery failure to hospital

Outcome Sought

Apology

Compensation

Other

Harassment by delivery driver

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jamie
Harassment by delivery driver

Jamie

Customer upset and shaken up

Outcome Sought

Apology

Compensation

Other

Poor quality produce

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Fatima
Poor quality produce

Fatima

Produce damaged by rain

Outcome Sought

Apology

Compensation

Other

No groceries delivered

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Janet
No groceries delivered

Janet

Disappointment and inconvenience

Outcome Sought

Apology

Compensation

Other

how to file a complaint with

Milkrun

The best way to resolve an issue with

Milkrun

WE SUGGEST

Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Milkrun

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Milkrun
We handle everything for you, results guaranteed.
How to contact
Milkrun
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
https://help.milkrun.com/hc/en-us/categories/8277489185817-Contact-us
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Be heard, get results

Hassle-free resolutions

Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.

How Ajust works, user shares their story

Share your experience

Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Launch your case

We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Receive your resolution

The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

People resolving complaints with Ajust

Get a guaranteed risk-free resolution for your issue

We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.

Ajust as on the phone