I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michael
Verified
Bega Cheese
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Bega Cheese Complaints
The best way to resolve complaints with Bega Cheese
Bega Cheese, an Australian dairy company, has been a prominent player in the industry for many years. With a diverse range of products, including cheese, spreads, and milk, Bega Cheese has established itself as a reliable and trusted brand. While some customers have expressed concerns about product quality and customer service, others have praised the company for its commitment to sustainability and local sourcing.
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Have a complaint? Click below to resolve your issue with Bega Cheese
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to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Contaminated with mould
Unresolved
Sent
22/6/2024
Contaminated with mould
Michael
•
June 22, 2024
Unable to use remaining slices
Outcome Sought
Apology
Compensation
Other
Other
Contaminated cheese
Closed
30/11/2023
Sent
29/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lorraine
Contaminated cheese
Lorraine
•
November 29, 2023
Outcome Sought
Apology
Compensation
Other
Other
Melted cheese
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Zoe
Melted cheese
Zoe
•
Half pack inedible
Outcome Sought
Apology
Compensation
Other
Product quality issue
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rod
Product quality issue
Rod
•
Received a defective product
Outcome Sought
Apology
Compensation
Other
Unsatisfactory product taste
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alex
Unsatisfactory product taste
Alex
•
Product not as expected
Outcome Sought
Apology
Compensation
Other
Mouldy cheese
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ruth
Mouldy cheese
Ruth
•
Customer shocked and disappointed
Outcome Sought
Apology
Compensation
Other
Broken cheese slices
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Courtney
Broken cheese slices
Courtney
•
Cannot use the product
Outcome Sought
Apology
Compensation
Other
Mouldy product
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michael
Mouldy product
Michael
•
Rendered unusable, food safety concern
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Bega Cheese
To Listen
Live Campaign
Do you manage complaints for
Bega Cheese
?
Other
Contaminated with mould
Unresolved
Sent
22/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michael
Michael
•
June 22, 2024
Customer complaint about mouldy cheese slices from bega, seeking apology and clarification on company's complaint procedure.
Other
Contaminated cheese
Closed
30/11/2023
Sent
29/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lorraine
Lorraine
•
November 29, 2023
Monday November 27th 2023 I first purchased your 500g Bega Farmer's Tasty Cheese. When I opened cheese to make my friend a toastie to my horror there is a 50 cent piece size "blue green and smelly mould" growing over the cheese. I have taken photos of contaminated cheese and also the packaging. The used by date is 08/06/2024. I have kept item sealed in container inside my fridge if you require it for testing. I would appreciate your most urgent response n this matter as i am risking contamination.
Other
Melted cheese
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Zoe
Zoe
•
Customer seeks $9 and apology from bega cheese for half pack of melted, inedible extra bitey cheese slices.
Product quality issue
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rod
Rod
•
Customer found a split in the cheese block with cardboard inside and requests a replacement.
Unsatisfactory product taste
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alex
Alex
•
Customer seeks refund and apology for unsatisfactory Bega peanut spread, which was not as expected and tasted unpleasant.
Mouldy cheese
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ruth
Ruth
•
Customer found mouldy cheese and is shocked, requesting an apology and better product care.
Broken cheese slices
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Courtney
Courtney
•
Customer received broken cheese slices and requests a refund.
Mouldy product
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michael
Michael
•
Customer found mouldy cheese slices and seeks a refund or replacement.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Contaminated cheese
Closed
30/11/2023
Sent
29/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lorraine
Contaminated cheese
Lorraine
•
November 29, 2023
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Bega Cheese
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Bega Cheese
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
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Bega Cheese
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04
Fair and Free
Join our campaign to get
Bega Cheese
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Bega Cheese
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Bega Cheese
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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