I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wassim
Costco Complaints
The fastest way to resolve your Costco complaint
Costco is a membership warehouse club. According to their website, they are dedicated to bringing their members the best possible prices on quality brand-name merchandise.
COMPLAINTS WE'VE TAKEN CARE OF
Racial discrimination by staff
Unresolved
Sent
11/7/2024
Racial discrimination by staff
Wassim
•
July 11, 2024
Offensive conduct towards family
Outcome Sought
Apology
Compensation
Other
Retail
Safety concern with knife
Unresolved
Sent
30/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wayne
Safety concern with knife
Wayne
•
June 30, 2024
Upset and concerned
Outcome Sought
Apology
Compensation
Other
Retail
Rude employee behavior
Unresolved
Sent
19/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helia
Rude employee behavior
Helia
•
May 19, 2024
Feeling disrespected and uncomfortable
Outcome Sought
Apology
Compensation
Other
Mouldy bread and green potatoes
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sofie
Mouldy bread and green potatoes
Sofie
•
Inconvenience and disappointment
Outcome Sought
Apology
Compensation
Other
Product failed to function
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michael
Product failed to function
Michael
•
Disappointment and hygiene concerns
Outcome Sought
Apology
Compensation
Other
Accusation of theft
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Vishakha
Accusation of theft
Vishakha
•
Embarrassment and distress
Outcome Sought
Apology
Compensation
Other
Order not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Julie
Order not received
Julie
•
Disrupted holiday plans
Outcome Sought
Apology
Compensation
Other
Customer service complaint
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
James
Customer service complaint
James
•
Outcome Sought
Apology
Compensation
Other
Staff refusal for restroom access
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Phoebe
Staff refusal for restroom access
Phoebe
•
Feeling embarrassed and distressed
Outcome Sought
Apology
Compensation
Other
False accusation of theft
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Viet
False accusation of theft
Viet
•
Customer's mother stressed and upset
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
Costco
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Costco
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Costco
We handle everything for you, results guaranteed.
How to contact
Costco
In person
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common problems with
Costco
and how to resolve them
Coming soon!
Be heard, get results
Hassle-free resolutions
Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.
Share your experience
Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.
Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.
Receive your resolution
The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
People resolving complaints with Ajust
Get a guaranteed risk-free resolution for your issue
We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.
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Costco
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