I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wassim
Verified
Costco
partners with Ajust
Costco Complaints
The best way to resolve complaints with Costco
Costco is a membership warehouse club. According to their website, they are dedicated to bringing their members the best possible prices on quality brand-name merchandise.
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Live
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Have a complaint? Click below to resolve your issue with Costco
Have a complaint? Click below to resolve your issue with Costco
Ajust is putting pressuring on
Costco
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Racial discrimination by staff
Unresolved
Sent
11/7/2024
Racial discrimination by staff
Wassim
•
July 11, 2024
Offensive conduct towards family
Outcome Sought
Apology
Compensation
Other
Retail
Safety concern with knife
Unresolved
Sent
30/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wayne
Safety concern with knife
Wayne
•
June 30, 2024
Upset and concerned
Outcome Sought
Apology
Compensation
Other
Retail
Rude employee behavior
Unresolved
Sent
19/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helia
Rude employee behavior
Helia
•
May 19, 2024
Feeling disrespected and uncomfortable
Outcome Sought
Apology
Compensation
Other
Retail
Wrong info provided
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Juliet
Wrong info provided
Juliet
•
Inconvenience for husband
Outcome Sought
Apology
Compensation
Other
Retail
Not cooked properly
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Peter
Not cooked properly
Peter
•
Disappointed
Outcome Sought
Apology
Compensation
Other
Quality of product
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Linda
Quality of product
Linda
•
Dissatisfaction with product performance
Outcome Sought
Apology
Compensation
Other
False accusation of theft
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Viet
False accusation of theft
Viet
•
Customer's mother stressed and upset
Outcome Sought
Apology
Compensation
Other
Staff refusal for restroom access
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Phoebe
Staff refusal for restroom access
Phoebe
•
Feeling embarrassed and distressed
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Costco
To Listen
Live Campaign
Do you manage complaints for
Costco
?
Racial discrimination by staff
Unresolved
Sent
11/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wassim
Wassim
•
July 11, 2024
Customer complaint of racial discrimination at costco, seeking apology and resolution for staff behavior towards muslim customers.
Retail
Safety concern with knife
Unresolved
Sent
30/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wayne
Wayne
•
June 30, 2024
Customer complained about a man with a knife at costco, staff response was inadequate and lacked concern for safety.
Retail
Rude employee behavior
Unresolved
Sent
19/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helia
Helia
•
May 19, 2024
Customer had a negative experience with an employee at costco marsden park branch, seeking an apology and better behavior from staff.
Retail
Wrong info provided
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Juliet
Juliet
•
Customer upset with costco staff giving incorrect info on household memberships, leading to inconvenience and wasted trip back home.
Retail
Not cooked properly
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Peter
Peter
•
Customer received undercooked sourdough bread from costco, seeking refund and apology.
Quality of product
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Linda
Linda
•
Customer complains about poor quality of Kirkland toilet tissue and requests a refund or replacement.
False accusation of theft
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Viet
Viet
•
Customer demands an explanation, footage review, and apology after being wrongly accused of theft at Costco, causing distress and confusion.
Staff refusal for restroom access
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Phoebe
Phoebe
•
Customer felt humiliated by staff's refusal to allow restroom access during an emergency and seeks apologies and policy changes.
The best way to resolve an issue with
Costco
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Costco
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Costco
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Costco
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Costco
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Costco
Coming soon!
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
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Businesses like
Costco
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
