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Costco USA
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Costco USA Complaints
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Costco is a membership warehouse club. According to their website, they are dedicated to bringing their members the best possible prices on quality brand-name merchandise.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Retail
Employee behavior
Unresolved
Sent
19/2/2024
Employee behavior
Ronald
•
February 19, 2024
Feeling unappreciated and mistreated
Outcome Sought
Apology
Compensation
Other
Retail
Referral bonus exclusion
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Erin
Referral bonus exclusion
Erin
•
Costco members not eligible
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Costco USA
To Listen
Live Campaign
Do you manage complaints for
Costco USA
?
Retail
Employee behavior
Unresolved
Sent
19/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ronald
Ronald
•
February 19, 2024
Customer upset with costco employees sablenka and janieda for rude service, lack of assistance, and hiding identity. threatened to take business elsewhere.
Costco Lantana Road Boynton Beach
complaint 18 Feb 2024...been member
over 20 years...came to store as usual to spend money and buy goods...had issue
with 2 employees named Sablenka and
Janieda...after waiting 45 minutes for
service, they failed to assist and took off their name cards to hide identity. Took photo to identify them to file complaint and they reacted profusely. Forced me to
delete photos. Asked for full names and
they only gave first names.
These employees are rude, abusive and have little regard for the customers who rely on prompt and friendly service @ Costco. I spend good money @ Costco and expect friendly and good service.
I have money to spend but in future will
go where my business is appreciated.
These employees should be admonished for their poor attitude and inferior representation of the Costco name.
Ronald Penn
madfoods@msn.com
Retail
Referral bonus exclusion
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Erin
Erin
•
Seeking referral bonuses from costco usa for members who referred business to sunrun promoted at costco.
Sunrun offers referral bonuses but has a policy that excludes Costco members who started their Sunrun policy through Costco however, they do not disclose that. In fact, sales reps at Costco promote the referral bonus program but when members follow up on the bonus, they are told they are ineligible even though they did in fact refer business to Sunrun. I would like Costco members to receive referral bonuses when in fact referring a company that was promoted at Costco or for Costco to stop featuring Sunrun.
The best way to resolve an issue with
Costco USA
Quick Solutions
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Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Costco USA
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
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Costco USA
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Costco USA
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How to contact
Costco USA
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FAQs
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Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
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