I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Naomi
Verified
Harris Scarfe
partners with Ajust
Harris Scarfe Complaints
The best way to resolve complaints with Harris Scarfe
Harris Scarfe is a well-established Australian retail chain offering a wide range of products including clothing, homewares, and electrical appliances. With multiple locations across the country, customers can find affordable options for their everyday needs. While some customers have expressed concerns about customer service and product quality, others have had positive experiences with the brand.
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Have a complaint? Click below to resolve your issue with Harris Scarfe
Ajust is putting pressuring on
Harris Scarfe
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Damaged delivery
Closed
13/1/2025
Sent
30/12/2024
Damaged delivery
Naomi
•
December 30, 2024
Unable to use product
Outcome Sought
Apology
Compensation
Other
Damaged item
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Linda
Damaged item
Linda
•
Significant disappointment
Outcome Sought
Apology
Compensation
Other
Vacuum head does not spin
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lee
Vacuum head does not spin
Lee
•
Vacuum ineffective for intended purpose
Outcome Sought
Apology
Compensation
Other
Faulty coffee machine performance
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jodie
Faulty coffee machine performance
Jodie
•
Unsatisfactory coffee and crema
Outcome Sought
Apology
Compensation
Other
Collection location unclear
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lamia
Collection location unclear
Lamia
•
Unable to retrieve items
Outcome Sought
Apology
Compensation
Other
Uncomfortable shoes, no refund
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Natalie
Uncomfortable shoes, no refund
Natalie
•
Caused unbearable pain and discomfort
Outcome Sought
Apology
Compensation
Other
Rude staff behavior
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janapriya
Rude staff behavior
Janapriya
•
Psychological and physical distress
Outcome Sought
Apology
Compensation
Other
Faulty product
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Linda
Faulty product
Linda
•
Really disappointed as it is a great frypan
Outcome Sought
Apology
Compensation
Other
Retail
Broken controller
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Margaret
Broken controller
Margaret
•
Controller does not work
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Harris Scarfe
To Listen
Live Campaign
Do you manage complaints for
Harris Scarfe
?
Damaged delivery
Closed
13/1/2025
Sent
30/12/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Naomi
Naomi
•
December 30, 2024
Customer received a damaged ironing board and requests a full refund and collection.
Damaged item
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Linda
Linda
•
Customer received a damaged item with dark green spots and requests a replacement.
Vacuum head does not spin
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lee
Lee
•
Customer complains about a faulty vacuum and requests a refund or replacement.
Faulty coffee machine performance
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jodie
Jodie
•
Customer dissatisfied with coffee machine performance and lack of support, seeking replacement and an apology.
Collection location unclear
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lamia
Lamia
•
Customer unable to collect order due to missing tracking information.
Uncomfortable shoes, no refund
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Natalie
Natalie
•
Customer dissatisfied with uncomfortable shoes, seeks refund or store credit.
Rude staff behavior
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janapriya
Janapriya
•
Customer disappointed with rude staff denying entry before closing, causing distress.
Faulty product
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Linda
Linda
•
Customer complains about a faulty product and requests a refund or credit note.
Retail
Broken controller
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Margaret
Margaret
•
Customer seeking apology and resolution for broken heated throw rug controller purchased from harris scarfe, disappointed with rude customer service.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Damaged delivery
Closed
13/1/2025
Sent
30/12/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Naomi
Damaged delivery
Naomi
•
December 30, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Harris Scarfe
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Harris Scarfe
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Harris Scarfe
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Harris Scarfe
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Harris Scarfe
Phone
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Post
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Online
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In person
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Email
Available for Ajust members.
Complaint Policy
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Common issues related to
Harris Scarfe
Coming soon!
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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Harris Scarfe
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