I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bianca
Verified
Donut King
partners with Ajust
Donut King Complaints
The best way to resolve complaints with Donut King
Donut King is a popular Australian chain of donut stores, offering a wide variety of freshly baked donuts and other sweet treats. With numerous locations nationwide, customers can enjoy their favorite donuts in a casual and friendly atmosphere. Some common complaints about Donut King include long wait times during peak hours and occasional inconsistencies in the quality of the donuts.
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Have a complaint? Click below to resolve your issue with Donut King
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Donut King
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Poor customer service
Unresolved
Sent
23/4/2024
Poor customer service
Bianca
•
April 23, 2024
Angry, disrespected
Outcome Sought
Apology
Compensation
Other
Other
No change, no bread
Closed
Sent
12/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Barry
No change, no bread
Barry
•
April 12, 2024
Had to eat elsewhere
Outcome Sought
Apology
Compensation
Other
Told me to fuck off when i was just paying to get my donuts
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Chris
Told me to fuck off when i was just paying to get my donuts
Chris
•
Outcome Sought
Apology
Compensation
Other
Poor service and cleanliness
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Carol
Poor service and cleanliness
Carol
•
Disappointment and frustration
Outcome Sought
Apology
Compensation
Other
Rewards points not showing
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stephen
Rewards points not showing
Stephen
•
Unable to redeem rewards
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Donut King
To Listen
Live Campaign
Do you manage complaints for
Donut King
?
Other
Poor customer service
Unresolved
Sent
23/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bianca
Bianca
•
April 23, 2024
Customer and family received poor service at donut king, with employees being rude and unhelpful. management was informed, but employees were dismissive.
Other
No change, no bread
Closed
Sent
12/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Barry
Barry
•
April 12, 2024
Customer upset about lack of change and bread at store, wants issue fixed and an apology.
Told me to fuck off when i was just paying to get my donuts
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Chris
Chris
•
Rude behavior from worker at maitland store, seeking apology and action taken against the employee.
Poor service and cleanliness
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Carol
Carol
•
Customer complains about poor service and cleanliness at Donut King Forster, seeking an apology for their negative experiences.
Rewards points not showing
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stephen
Stephen
•
Customer Stephen reports issues with rewards points not showing during a coffee and donut purchase at Donut King.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
No change, no bread
Closed
Sent
12/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Barry
No change, no bread
Barry
•
April 12, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Donut King
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Donut King
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Donut King
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Donut King
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Donut King
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Donut King
Coming soon!
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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