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Hungry Jack's
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Hungry Jack's Complaints
The best way to resolve complaints with Hungry Jack's
Hungry Jack's is a popular fast food chain, known for its wide range of burgers, fries, and shakes. Customers have occasionally expressed concerns about the quality of ingredients used in their meals, as well as the speed of service during peak hours. However, Hungry Jack's continues to attract a large customer base due to its affordable prices and convenient locations across the country.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Lack of spoons
Closed
22/7/2024
Sent
19/5/2024
Lack of spoons
Mark
•
May 19, 2024
Desert melted during drive home
Outcome Sought
Apology
Compensation
Other
Other
Missing ingredients, cold food
Unresolved
Sent
1/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Steven
Missing ingredients, cold food
Steven
•
May 1, 2024
Unsatisfactory meal experience
Outcome Sought
Apology
Compensation
Other
Other
Tasteless meal
Unresolved
Sent
25/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Norman
Tasteless meal
Norman
•
March 25, 2024
Disappointed with quality
Outcome Sought
Apology
Compensation
Other
Other
Out of stock
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michele
Out of stock
Michele
•
Had to wait 20 min
Outcome Sought
Apology
Compensation
Other
Other
Cold meals, missing ingredients
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Yuko
Cold meals, missing ingredients
Yuko
•
Disappointed daughter on her birthday
Outcome Sought
Apology
Compensation
Other
Poor quality food
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jenni
Poor quality food
Jenni
•
Very disappointed with delivery
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Hungry Jack's
To Listen
Live Campaign
Do you manage complaints for
Hungry Jack's
?
Other
Lack of spoons
Closed
22/7/2024
Sent
19/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mark
Mark
•
May 19, 2024
Customer waited 15 minutes in drive-thru, received no spoons for dessert, and staff did not offer solutions. disappointed with hungry jack's service.
Went to Hungry Jacks to buy 2 desert storms, waited in drive in for 15 min 2 cars in front of me ..hold up who knows no one said anything .paid for2 Storms asked for 2 spoons so we could eat the item staff said they didn't have any spoons i said why didn't you tell me when i ordered...i got the blank look ...by the time we got home desert was melted tell me why didn't a staff member go over to the other store7ks away and borrow some spoons cause its Saturday night we will be busy ......opps that me thinking out side the square
what type of show are you running
Other
Missing ingredients, cold food
Unresolved
Sent
1/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Steven
Steven
•
May 1, 2024
Received incorrect order with cold food late at night, seeking replacement meal and apology from hungry jack's.
I went to hungry jacks Windsor store in Brisbane last night and got a large whopper meal, there was no lettuce or pickle on it, just a dry Patti and 1 piece tomato, chips were hard and cold like they sat there for ages, it was just after midnight.
Other
Tasteless meal
Unresolved
Sent
25/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Norman
Norman
•
March 25, 2024
Customer received tasteless meal from hungry jack's, seeking apology and refund. dissatisfied with quality and considering contacting hr department.
Just had a whopper meal at Browns Plains & the most tasteless meal i have eaten. No flavour no sauce one piece of tomato & for $15.20 i can go to the Parkridge tavern on a Thursday night & order a chicken shcnitzel with bacon & avacodo topping for the same price.
While u probably dont care as there are plenty of the public that will put up with this crap, & not complain your fortunate that my 3 daughters are now married & i dont have to waste any more money on take away meals costing me a fortune on meals that are not up to standard. They certainly do not live up to your advertising standards & look nothing like it when delivered.
Happy to talk to your HR dept please call me on 0412 7854 889
Regards Norm Ownsworth
Other
Out of stock
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michele
Michele
•
Customer waited 20 min in drive-thru, only to find out burger king was out of stock. requesting better communication.
I had to wait in a drive thru queue for 20 min to then be told burger king didn't have what I wanted why wouldnt you put up a sign that they r out of stock of things before you r shyou r stuck in the queue
Other
Cold meals, missing ingredients
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Yuko
Yuko
•
Cold meals, cheese not melted, missing jalapeño on angry whopper at packed broadmeadow location. seeking refund and apology from hungry jack's.
All out meals were cold, cheese not melted. Angry whopper had no jalapeño. It was At Broadmeadow in NSW. That day it was packed and we waited to say something but it was way too packed so we walked away. It was on 10/7. Bit after 1pm. I met my family during my lunch break to celebrate our daughter’s birthday. She chose to have Hungry Jack’s. She was so disappointed that meals were very bad and didn’t have a good time.
Poor quality food
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jenni
Jenni
•
Customer disappointed with burger quality and delivery, claiming it did not match advertised images.
I had a burger delivered, it was totally horrible, for the price and the quality I am very disappointed, after seeing adverts on TV, also it states the burgers are best at Hungry Jack's etc, well what was delivered to me is nothing like the photo's you advertise, I took a photo what I got, nothing like what was advertised<br />
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Lack of spoons
Closed
22/7/2024
Sent
19/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mark
Lack of spoons
Mark
•
May 19, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
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Hungry Jack's
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Hungry Jack's
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