I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Katelyn
Verified
Oporto
partners with Ajust
Oporto Complaints
The best way to resolve complaints with Oporto
Oporto is a fast-food chain in Australia known for its Portuguese-style flame-grilled chicken. With a wide range of menu options, including burgers, wraps, and salads, Oporto aims to cater to various tastes and dietary preferences. Some common complaints about Oporto include long wait times during peak hours, inconsistent food quality, and limited vegetarian and vegan options.
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Have a complaint? Click below to resolve your issue with Oporto
Have a complaint? Click below to resolve your issue with Oporto
Ajust is putting pressuring on
Oporto
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Wrong sauce
Unresolved
Sent
11/2/2024
Wrong sauce
Katelyn
•
February 11, 2024
Made me feel sick
Outcome Sought
Apology
Compensation
Other
Other
Hard plastic in burger
Unresolved
Sent
10/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aaron
Hard plastic in burger
Aaron
•
February 10, 2024
Could have chipped teeth
Outcome Sought
Apology
Compensation
Other
Other
Wrong order
Unresolved
Sent
9/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Yatendra
Wrong order
Yatendra
•
February 9, 2024
Unable to contact store, no refund or store credit
Outcome Sought
Apology
Compensation
Other
Other
Missing basting, dry chicken
Unresolved
Sent
7/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leticia
Missing basting, dry chicken
Leticia
•
February 7, 2024
Disappointed
Outcome Sought
Apology
Compensation
Other
Other
Soggy buns
Unresolved
Sent
31/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robert
Soggy buns
Robert
•
January 31, 2024
Ruined experience
Outcome Sought
Apology
Compensation
Other
Other
Double charged
Unresolved
Sent
30/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sylvia
Double charged
Sylvia
•
January 30, 2024
Charged twice for the amount
Outcome Sought
Apology
Compensation
Other
Other
Thin chicken
Unresolved
Sent
14/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jess
Thin chicken
Jess
•
January 14, 2024
Inedible
Outcome Sought
Apology
Compensation
Other
Other
Half full chip packet, white and wet chicken, lack of filling on burger
Closed
29/1/2024
Sent
5/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
Half full chip packet, white and wet chicken, lack of filling on burger
David
•
January 5, 2024
Customer received less food and unsatisfactory quality
Outcome Sought
Apology
Compensation
Other
Other
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Yvonne
Yvonne
•
Outcome Sought
Apology
Compensation
Other
Other
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aditi
Aditi
•
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Oporto
To Listen
Live Campaign
Do you manage complaints for
Oporto
?
Other
Wrong sauce
Unresolved
Sent
11/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Katelyn
Katelyn
•
February 11, 2024
Wrong sauce on wrap, too spicy, made me sick. requesting refund and offer of free wrap.
Other
Hard plastic in burger
Unresolved
Sent
10/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aaron
Aaron
•
February 10, 2024
Customer found hard plastic in their bondi burger meal and wants a replacement and an apology from oporto.
Other
Wrong order
Unresolved
Sent
9/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Yatendra
Yatendra
•
February 9, 2024
Customer seeks refund or store credit from oporto for accidentally ordering to wrong store, but store refuses to help.
Other
Missing basting, dry chicken
Unresolved
Sent
7/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leticia
Leticia
•
February 7, 2024
Complaint about oporto: no basting on chicken, dry chicken, unhelpful customer service, no answer when calling back.
Other
Soggy buns
Unresolved
Sent
31/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robert
Robert
•
January 31, 2024
Customer is complaining about soggy buns and wants a refund of $46 and an apology from oporto.
Other
Double charged
Unresolved
Sent
30/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sylvia
Sylvia
•
January 30, 2024
Customer seeks a refund of $25.65 from oporto for being charged twice for a single order due to a system error.
Other
Thin chicken
Unresolved
Sent
14/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jess
Jess
•
January 14, 2024
Customer complained about a thin, cold, and inedible piece of chicken. manager dismissed complaint due to low cost.
Other
Half full chip packet, white and wet chicken, lack of filling on burger
Closed
29/1/2024
Sent
5/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
David
•
January 5, 2024
Half full chip packet, white and wet chicken, need replacement meal
Other
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Yvonne
Yvonne
•
Other
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aditi
Aditi
•
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Half full chip packet, white and wet chicken, lack of filling on burger
Closed
29/1/2024
Sent
5/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
Half full chip packet, white and wet chicken, lack of filling on burger
David
•
January 5, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Yvonne
Yvonne
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aditi
Aditi
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Arshdeep
Arshdeep
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Test
Test
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Closed
6/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nirali
Nirali
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Closed
6/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nirali
Nirali
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Closed
21/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Khadija
Khadija
•
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Oporto
Quick Solutions
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Oporto
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Oporto
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04
Fair and Free
Join our campaign to get
Oporto
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Oporto
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Oporto
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
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