I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Claire
Verified
Repco
partners with Ajust
Repco Complaints
The best way to resolve complaints with Repco
Repco is a well-known automotive parts retailer in Australia, offering a wide range of products for cars and motorcycles. Customers have reported issues with long wait times, limited stock availability, and occasional pricing discrepancies.
Get heard by Repco
Live
Join our campaign
Have a complaint? Click below to resolve your issue with Repco
Have a complaint? Click below to resolve your issue with Repco
Ajust is putting pressuring on
Repco
to listen to its customers and give them fair outcomes.
It only takes 2 minutes to get started
Quick Solutions
Add Your Voice
Resolve Now
Powered by Ajust
COMPLAINTS SENT THROUGH AJUST
Live Campaign
Retail
Refund not processed
Unresolved
Sent
Refund not processed
Claire
•
Delayed refund
Outcome Sought
Apology
Compensation
Other
Retail
Improper installation by mechanic
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dale
Improper installation by mechanic
Dale
•
Loss of income, unable to use car
Outcome Sought
Apology
Compensation
Other
Retail
High price compared to competitor
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Albert
High price compared to competitor
Albert
•
Customer shocked and disappointed
Outcome Sought
Apology
Compensation
Other
Not signed up for rewards
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gino
Not signed up for rewards
Gino
•
Lost points on purchases
Outcome Sought
Apology
Compensation
Other
No voucher received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wayne
No voucher received
Wayne
•
Frustration and loss of money
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Repco
To Listen
Live Campaign
Do you manage complaints for
Repco
?
Retail
Refund not processed
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Claire
Claire
•
Customer wants refund for alternator purchase from repco after 6 days
We bought a alternator from repco they said they processed a refund but its been 6 days
Retail
Improper installation by mechanic
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dale
Dale
•
Customer is seeking $20,000 from repco for engine fitting issues, resulting in a $20,000 garden ornament and loss of income.
Hi I purchased a changeover engine for my car and it was fitted by one of your licensed repco certified technicians:mechanics. Being a long term v8 super car enthusiast I naturally chose repco mechanics to fit my engine.However the mechanic failed to follow the strict guidelines sent along with the engine and its new fitting process. Engine cost was $10988 and refit was $8140 from mechanic. So I am now the proud owner of a $20000 garden ornament thanks to repco Australia. Please help the company is <br />Vehicle tech Lilydale Victoria. I am now at a loss of income and have no way of making money without my car I will be contacting my solicitor if the issue is not resolved. <br />Kindest regards <br />Dale smith <br />Paintingdale@yahoo.com.au
Retail
High price compared to competitor
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Albert
Albert
•
Customer is complaining about price difference for ngk spark plug at repco watergardens store compared to another seller online.
I use your Watergardens store in Taylors Lakes and have been for many years. I went online to search for an NGK spark plug and was mortified when seeing the price. The item part number was an NGK BPZ8HS-10. Your price was $46.00/EA (ridiculous)<br />I searched online and found another seller that gave me a <br />price of $17.21 delivery inc.<br />Why is your item nearly 3 times the price ?<br />I asked the question to one of the sales staff in your store to check if the price was correct, and they said "yes that price of $46 is correct)<br />Can you please get back to tell me why your price is nearly 3 time the price.<br />Many Thanks<br />Alby
Not signed up for rewards
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gino
Gino
•
Customer complains about not being signed up for rewards, losing points on purchases, and requests points added along with an apology.
Hi, I have been shopping at Repco for a while. I get a discount via RACV.<br /><br />RACV advised me of my discounts as a member.<br /><br />2 weeks ago I bought over $160 worth of oil at Oakleigh Repco.<br /><br />Today I sent only $16.40 at Repco Clayton.<br /><br />My issue is that today I was asked to join as a rewards member.<br /><br />The mature staff never signed me up and explained the features and benefits.<br /><br />My COMPLAINT is that I was never asked previously to sign up ever.<br /><br />I lost points on all my buys and that's unfair.<br /><br />I have all my receipts and want my points added to my membership.<br /><br />I am upset that some of your staff don't sign up those who buy from Repco.
No voucher received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wayne
Wayne
•
Customer seeks $20 and an apology after spending $85 without receiving a promised voucher, and reports lack of response from Repco.
I get email and message to spend $60 to receive $20 voucher I spend $85 and no voucher and I sent messages and emails but no replies so I will go back to supercheap
The best way to resolve an issue with
Repco
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Repco
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Repco
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Repco
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Repco
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Repco
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
Repco
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
