Verified
Repco
partners with Ajust

Repco
Complaints

The best way to resolve complaints with
Repco

Repco is a well-known automotive parts retailer in Australia, offering a wide range of products for cars and motorcycles. Customers have reported issues with long wait times, limited stock availability, and occasional pricing discrepancies.

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Repco

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Repco

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Repco

Ajust is putting pressuring on
Repco
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST

Live Campaign

Poor customer service

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ray
Poor customer service

Ray

Frustration and inconvenience

Outcome Sought

Apology

Compensation

Other

Poor interview experience

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kim
Poor interview experience

Kim

Daughter felt upset and disappointed

Outcome Sought

Apology

Compensation

Other

Not informed about sale

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Graeme
Not informed about sale

Graeme

Missed opportunity for discount

Outcome Sought

Apology

Compensation

Other

Slow performance

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Albert
Slow performance

Albert

Caused inconvenience and delays

Outcome Sought

Apology

Compensation

Other

Delay in receiving card

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
David
Delay in receiving card

David

Significant frustration and disappointment

Outcome Sought

Apology

Compensation

Other

Delay in refund

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Taylor
Delay in refund

Taylor

Significant inconvenience

Outcome Sought

Apology

Compensation

Other

Poor customer service

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
John
Poor customer service

John

Lost sale to competitor

Outcome Sought

Apology

Compensation

Other

Delayed delivery

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Matthew
Delayed delivery

Matthew

Significant inconvenience

Outcome Sought

Apology

Compensation

Other

Dangerous driving by staff

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sarah
Dangerous driving by staff

Sarah

Significant distress while driving

Outcome Sought

Apology

Compensation

Other

Unfair dismissal

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Dylan
Unfair dismissal

Dylan

Significant distress and financial strain

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Repco

To Listen

Live Campaign
Do you manage complaints for
Repco
?

Poor customer service

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ray

Ray

Customer frustrated with service issues and high pricing, seeking order confirmation and improvements.

Poor interview experience

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kim

Kim

Customer's daughter felt the interview was an interrogation; seeks better treatment for young applicants.

Not informed about sale

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Graeme

Graeme

Customer disappointed about not being informed of a sale, requests a 25% discount on a specific item.

Slow performance

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Albert

Albert

Customer experienced delays due to slow computers and requests system upgrades for better service.

Delay in receiving card

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
David

David

Customer frustrated by delay in receiving $10,000 Visa card after promotion.

Delay in refund

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Taylor

Taylor

Customer frustrated by delayed refund and requests expedited processing and an apology.

Poor customer service

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
John

John

Customer disappointed with service at Repco; seeks apology and better staff training.

Delayed delivery

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Matthew

Matthew

Customer dissatisfied with delayed towbar delivery and rude service, requesting an apology and expedited resolution.

Dangerous driving by staff

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sarah

Sarah

Customer complains about dangerous driving by Repco staff while driving with an infant.

Unfair dismissal

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Dylan

Dylan

Customer claims unfair dismissal due to lack of communication about personal circumstances and seeks reinstatement.

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
No Live Complaints
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how to raise a complaint with

Repco

The best way to resolve an issue with 

Repco

Quick Solutions
Prepared by
Repco
WE SUGGEST

Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.

When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.

How to complain to

Repco

Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.

01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Repco
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Repco
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
get heard, get a resolution

Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

Others are resolving complaints with Ajust

Get a resolution for your complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

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