Verified
Repco
partners with Ajust

Repco
Complaints

The best way to resolve complaints with
Repco

Repco is a well-known automotive parts retailer in Australia, offering a wide range of products for cars and motorcycles. Customers have reported issues with long wait times, limited stock availability, and occasional pricing discrepancies.

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Repco

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Repco

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Repco

Ajust is putting pressuring on
Repco
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Retail

Refund not processed

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Claire
Refund not processed

Claire

Delayed refund

Outcome Sought

Apology

Compensation

Other

Retail

Improper installation by mechanic

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Dale
Improper installation by mechanic

Dale

Loss of income, unable to use car

Outcome Sought

Apology

Compensation

Other

Retail

High price compared to competitor

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Albert
High price compared to competitor

Albert

Customer shocked and disappointed

Outcome Sought

Apology

Compensation

Other

Not signed up for rewards

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Gino
Not signed up for rewards

Gino

Lost points on purchases

Outcome Sought

Apology

Compensation

Other

No voucher received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Wayne
No voucher received

Wayne

Frustration and loss of money

Outcome Sought

Apology

Compensation

Other

Poor customer service

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Philip
Poor customer service

Philip

Frustration and loss of trust

Outcome Sought

Apology

Compensation

Other

Bulb blew immediately

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Allan
Bulb blew immediately

Allan

Customer felt insulted and frustrated

Outcome Sought

Apology

Compensation

Other

Wrong part provided

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
C
Wrong part provided

C

Frustration and delays

Outcome Sought

Apology

Compensation

Other

Unhelpful and rude service

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Danielle
Unhelpful and rude service

Danielle

Significant inconvenience due to delay

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Repco

To Listen

Live Campaign
Do you manage complaints for
Repco
?
Retail

Refund not processed

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Claire

Claire

Customer wants refund for alternator purchase from repco after 6 days
Retail

Improper installation by mechanic

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Dale

Dale

Customer is seeking $20,000 from repco for engine fitting issues, resulting in a $20,000 garden ornament and loss of income.
Retail

High price compared to competitor

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Albert

Albert

Customer is complaining about price difference for ngk spark plug at repco watergardens store compared to another seller online.

Not signed up for rewards

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Gino

Gino

Customer complains about not being signed up for rewards, losing points on purchases, and requests points added along with an apology.

No voucher received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Wayne

Wayne

Customer seeks $20 and an apology after spending $85 without receiving a promised voucher, and reports lack of response from Repco.

Poor customer service

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Philip

Philip

Customer complains about poor service and lack of communication regarding a part order at Repco's Kippa-Ring store.

Bulb blew immediately

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Allan

Allan

Customer frustrated with poor service and incorrect advice regarding a faulty test light, seeking compensation and an apology.

Wrong part provided

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
C

C

Customer frustrated with incorrect parts, unprofessional service, and requests compensation and staff training.

Unhelpful and rude service

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Danielle

Danielle

Customer dissatisfied with service, requests prompt delivery of order and training for rude staff member.

COMPLAINTS RESOLVED THROUGH AJUST

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how to raise a complaint with

Repco

The best way to resolve an issue with 

Repco

Quick Solutions
Prepared by
Repco
WE SUGGEST

Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.

When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.

How to complain to

Repco

Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.

01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Repco
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Repco
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
get heard, get a resolution

Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

Others are resolving complaints with Ajust

Get a resolution for your complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

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