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San Churro
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San Churro Complaints
The best way to resolve complaints with San Churro
San Churro is a popular Australian dessert chain known for its churros and chocolate-based treats. Customers have occasionally expressed concerns about long wait times during peak hours and limited seating options. However, the business is widely recognised for its extensive menu, friendly staff, and cozy atmosphere.
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Have a complaint? Click below to resolve your issue with San Churro
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San Churro
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Undercooked and hard churros
Unresolved
Sent
3/5/2024
Undercooked and hard churros
Mary
•
May 3, 2024
Disappointed with quality of food
Outcome Sought
Apology
Compensation
Other
Other
Refund request for undelivered order
Closed
22/5/2024
Sent
2/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nic
Refund request for undelivered order
Nic
•
May 2, 2024
Order not received
Outcome Sought
Apology
Compensation
Other
Other
Wrong dipping sauce provided
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alexandra
Wrong dipping sauce provided
Alexandra
•
Upset, stomach discomfort, headaches
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
San Churro
To Listen
Live Campaign
Do you manage complaints for
San Churro
?
Other
Undercooked and hard churros
Unresolved
Sent
3/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mary
Mary
•
May 3, 2024
Customer complains about hard and undercooked churros at mt druitt store, seeking $38 reimbursement from san churro.
Other
Refund request for undelivered order
Closed
22/5/2024
Sent
2/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nic
Nic
•
May 2, 2024
Customer seeking refund for order not received from north lakes store in qld, disappointed with unhelpful staff and transfer to wa store.
Other
Wrong dipping sauce provided
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alexandra
Alexandra
•
Customer upset after receiving dairy dipping sauce instead of requested dairy-free, staff failed to rectify issue, vows to never return to san churro.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Refund request for undelivered order
Closed
22/5/2024
Sent
2/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nic
Refund request for undelivered order
Nic
•
May 2, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
San Churro
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
San Churro
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
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San Churro
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Fair and Free
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San Churro
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How to contact
San Churro
Phone
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Post
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Online
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Complaint Policy
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Common issues related to
San Churro
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Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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