I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
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Paul
Verified
Soul Origin
partners with Ajust
Soul Origin Complaints
The best way to resolve complaints with Soul Origin
Soul Origin is a popular Australian chain that offers a wide range of fresh and healthy food options. With numerous locations across the country, customers can enjoy a variety of salads, sandwiches, wraps, and hot meals. Whilst some customers have expressed concerns about the pricing and portion sizes, others appreciate the quality and taste of the food. Overall, Soul Origin provides a convenient and nutritious dining experience for those seeking quick and wholesome meals.
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Have a complaint? Click below to resolve your issue with Soul Origin
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to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Emails
Unresolved
Sent
16/7/2024
Emails
Paul
•
July 16, 2024
Annoying
Outcome Sought
Apology
Compensation
Other
Other
Reward expiration
Unresolved
Sent
29/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jenny
Reward expiration
Jenny
•
May 29, 2024
May stop buying from business
Outcome Sought
Apology
Compensation
Other
Overcooked bacon
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lisa
Overcooked bacon
Lisa
•
Disappointment with food quality
Outcome Sought
Apology
Compensation
Other
Short expiration period
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tina
Short expiration period
Tina
•
Disappointment and discouragement
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Soul Origin
To Listen
Live Campaign
Do you manage complaints for
Soul Origin
?
Other
Emails
Unresolved
Sent
16/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Paul
•
July 16, 2024
Customer seeks apology and resolution from soul origin for unwanted emails causing annoyance.
Other
Reward expiration
Unresolved
Sent
29/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jenny
Jenny
•
May 29, 2024
Customer upset $5 off reward expired in less than 1 week, seeking apology and resolution from soul origin to continue purchasing.
Overcooked bacon
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lisa
Lisa
•
Customer complains about overcooked bacon in breakfast rolls at the Rhodes store.
Short expiration period
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tina
Tina
•
Customer is disappointed with the short expiration period of rewards and requests an extension.
The best way to resolve an issue with
Soul Origin
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Soul Origin
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Soul Origin
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04
Fair and Free
Join our campaign to get
Soul Origin
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Soul Origin
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Soul Origin
Coming soon!
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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