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My complaint was closed by Ajust.
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Brenda
Verified
Typo
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Typo Complaints
The best way to resolve complaints with Typo
Typo is a retail store that offers a wide range of stationery, home decor, and accessories. Customers have expressed concerns about the quality of some products, delivery delays, and difficulties with returns and exchanges. However, Typo continues to attract customers with its trendy and affordable items.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Label contradiction
Closed
Sent
27/2/2024
Label contradiction
Brenda
•
February 27, 2024
Confusion for future purchases
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Typo
To Listen
Live Campaign
Do you manage complaints for
Typo
?
Other
Label contradiction
Closed
Sent
27/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Brenda
Brenda
•
February 27, 2024
Customer complains about typo product contradicting label message, seeking resolution and apology for future purchases.
Good evening Typo, I would kindly like to make a complaint about one of your products, on my brand new pencil case. It clearly says you don't believe in labels, but your pencil case has labels and you wrote "we don't believe in labels" on a label??? i hope you can get this issue resolved for future purchases. thanks for your understanding. yours sincerely, Brenda Williams
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Label contradiction
Closed
Sent
27/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Brenda
Label contradiction
Brenda
•
February 27, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Typo
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Typo
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
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Typo
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04
Fair and Free
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Typo
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How to contact
Typo
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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