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Zeus Street Greek
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Zeus Street Greek
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Zeus Street Greek

Zeus Street Greek is a popular Australian fast-casual restaurant chain that specialises in Greek street food. With a focus on fresh ingredients and authentic flavours, Zeus offers a diverse menu including souvlaki, salads, and sides. Customers have occasionally expressed concerns about long wait times during peak hours and limited vegetarian options.

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COMPLAINTS SENT THROUGH AJUST

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Other

Rude treatment by manager

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My complaint was closed by Ajust.
Enza
Rude treatment by manager

Enza

May 13, 2024

Customer traumatized, daughter in depression

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Zeus Street Greek

To Listen

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Do you manage complaints for
Zeus Street Greek
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Other

Rude treatment by manager

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Enza

Enza

May 13, 2024

Customer upset with manager's rude behavior on mother's day, seeking apology for daughter and improved customer service.
We have Been going to Zeus since it open and getting delivery well my son wanted to take me today for mothers Day any I arrived with my Daughter this woman came out and I said I’m waiting for my son anyway after 10 minutes she came out side again and said can I move you to another table I said I rather sit in the sun and that my son was comming she said so in the next 10 -15 minutes you will order she was like a bully and rude any way I rang my son he said let’s go else Wer that’s not on to be treated like that my daughter has special needs and I really did not want to have a confrontation but today of all days Mothers Day was missing my mum so much she passed away wen I was young any way I said to my daughter I’m gonna talk to Manager I went up to counter and asked if manager was available she said she was manager I told her it was impossible for her to be manager and that managers are not rude to customers so she pressed my buttons especially wen we saw her chatting to other customers politely but us no any way me and my daughter wer still sitting outside waiting for my son and we got talking about this particular actress wat she was was wearing in a pic I turned to my daughter in Italian I said she looked like a slut in Italian the manafer goes wat did you call me I said I was talking to my daughter ahh you call your daughter a prossitute and she went on I got really mad and she said I’m ringing security she even took pictures this all could have been avoided if she had customer skills my daughter was traumatised about the way this so called manager said my son came I told him he said he was gonna see wat happen as soon as he went in she said to him are you here to apologise he said no he told her she had no right to take pictures and videos of us he stayed till she deleted them I have never ever been treated like this by any one thanks to her my daughter has gone in depression and my daughter Kept saying mum look how she treats the other customers Politely and us Bad I’m very sorry I had to get it off my chest she ruined my Mother’s Day and upset my daughter and son

COMPLAINTS RESOLVED THROUGH AJUST

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Zeus Street Greek

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Zeus Street Greek

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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Zeus Street Greek

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
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Zeus Street Greek
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The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

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